Adam R. Buchholz
Slidell,LA
Summary
Experienced with strategic account management to enhance client relationships and drive revenue growth. Utilizes innovative sales techniques to close high-impact deals and meet organizational goals. Track record of effective communication and negotiation, ensuring long-term client satisfaction.
Overview
18
18
years of professional experience
Work History
Manager, Area Sales
T-Mobile
Metairie, LA
07.2021 - 03.2026
- Oversaw cross-functional initiatives aimed at enhancing customer satisfaction and increasing operational effectiveness.
- Implemented strategies to empower employees, resulting in increased productivity and heightened engagement in work activities.
- Spearheaded staff training programs that cultivated an environment of continuous improvement and skill enhancement.
- Oversaw performance metrics, ensuring alignment with organizational goals and standards.
- Developed strategic initiatives that improved service delivery and reduced churn rates.
Small/Medium Business Account Executive
T-Mobile
Metairie, LA
04.2020 - 06.2021
- Actively, successfully prospected new business customers with 1 to 500 employees as well as manage a base of about 100 accounts. Utilizing the latest and greatest prospecting tools available, I sold an extensive T-Mobile for Business portfolio of products, including wireless devices, VoIP and IoT technologies to potential new customers. I operated and traveled in a designated sales territory effectively building relationships and becoming a trusted advisor in the community. I was responsible for mentoring and coaching peers actively in the field to efficient geographical prospect planning, creating business plans, sales funnel building, sharpening customer relationship and sales skills and improving transactional skills.
- Achieved over 100% sim and revenue target achievement in first and second quarter of 2021
- Achieved over 800% Revenue Quota
- 10K Revenue Club Winner
Small/Medium Business Acquisition Account Executive
SPRINT
Austin, TX
08.2016 - 04.2020
- Actively prospected for new business customers with 25 - 2,000 employees as well as manage a small base of about 20 accounts. Using a targeted client list and sales leads, I sold an extensive Sprint business portfolio of products, including wireless devices, mobile solutions, cloud services, Internet of Things (IoT) and software technologies to potential new customers. I traveled within a geographic region to set up client meetings and present Sprint Business products and cost-effective solutions that solve their business problems. I was responsible for account planning and management to identify opportunities, build & manage a sales funnel, and close deals by providing a total sales solution to our business customers, for their mobility needs. This included selling the value of Sprint's devices, accessories, service plans; billing and cost analysis; personalizing their experience; and protecting their investment through identifying the right solutions for customer billing, technical and/or account challenges.
- 1st 3 months achieved 115% over gross adds quota and 110% over handset quota
- Achieved 110% on gross adds, 160% handset and 115% on solutions platform over 12 month period
- Certified Gross Adds Performance, Handset and Solution Quota Performance
- Champions Club Member
- Achieved 304% Handset goal for 60 days
Insurance Broker (Life, Health and Accident)
Symmetry Financial Group
Slidell, LA
12.2015 - 08.2016
- Mediate and negotiate with several insurance companies on behalf of clients to secure them the most advantages cover and terms while providing the highest benefit to the clients, as well as handling claims and offering general insurance advice. Provide extensive knowledge of multiple product matrixes and risk management that meets client needs.
- Generate monthly premiums of $10,000
Assistant Store Manager
AT&T Mobility
11.2013 - 09.2015
- Managed and implementing cost recovery tools to optimize profits within the limits of corporate guidelines in retail locations. Executed and succeeded on sales initiatives provided on a monthly basis. Completed store operational requirements by scheduling and assigning team members; following up on work results, while maintaining store staff job results by coaching, counseling, and disciplining team members; planning, monitoring, and appraising job results. Achieved sales objectives by preparing a monthly action plan, motivating team members, analyzing performance metrics, and initiating corrective actions. Identified current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements. Maintained professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies and maintained operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
Retail Sales Associate
AT&T Mobility
07.2008 - 11.2013
- Provide excellent customer experience by maintaining a positive attitude, courtesy and professionalism. Experienced in demonstrating the bridge of AT&T products and services to the needs and wants of consumers. Set daily stretch goals and personal contests for myself as well as my surrounding peers in order to ensure a positive, competitive atmosphere by maintaining strong product knowledge of new and emerging devices, price plans, promotions and monthly incentives that correspond with the AT&T advantages. Handled consumer situations and made equitable decisions for the customer and the company by setting an example of high personal and professional conduct for employees and others while creating the ideal customer experience with each customer interaction.
- Awarded top 10 sales consultants in Southeast Region for 2011 and 2012
Education
Marketing
Southeastern Louisiana University
01-2009
Skills
- Excellent Communication Skills
- New Product Delivery
- Client Account Management
- Resolution Oriented
- Negotiations Expert
- Small Business Development
- Team leadership
Timeline
Manager, Area Sales
T-Mobile
07.2021 - 03.2026
Small/Medium Business Account Executive
T-Mobile
04.2020 - 06.2021
Small/Medium Business Acquisition Account Executive
SPRINT
08.2016 - 04.2020
Insurance Broker (Life, Health and Accident)
Symmetry Financial Group
12.2015 - 08.2016
Assistant Store Manager
AT&T Mobility
11.2013 - 09.2015
Retail Sales Associate
AT&T Mobility
07.2008 - 11.2013
Marketing
Southeastern Louisiana University