Adam Reames
Tempe,AZ
Summary
Driven Retail Manager with more than seven years of experience overseeing talented teams while guiding staff for superior customer interactions. Talented at leading daily activities and enhancing store atmospheres. Successful background resolving routine and unique issues to drive continued revenue growth and increase customer loyalty.
Overview
10
10
years of professional experience
Work History
Retail Co-Manager
RaceTrac Petroleum Inc.
Arlington, Texas
05.2015 - 04.2022
- Controlled store inventory and reviewed cash handling and operations reports.
- Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
- Handled inventories, cash and payroll procedures and managed controllable P&L line items.
- Reviewed reports of cash and operations to effectively control store inventory.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures.
- Cultivated customer loyalty to enhance retention by delivering outstanding service.
- Completed daily paperwork and computer entry of sales data as established by management.
- Trained team members in successful strategies to meet operational and sales targets.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Trained and developed new employees for ease of transition into team.
- Exhibited excellent people skills during interaction with employees and customers.
Electronics Sales Associate
Walmart
Arlington, Texas
08.2011 - 10.2014
- Greeted customers, helped locate merchandise and suggested suitable options.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Stayed up-to-date on current promotions, sales and special events to impart such information to customers.
Education
High School Diploma -
Grand Prairie High School
Grand Prairie, TX05.2007
Skills
- Administrative Management
- Compliance Requirements
- Customer Satisfaction
- Strategic Decision-Making
- Policy Development and Enforcement
- Hiring and Onboarding
- Resource Utilization
- Sales Promotion
- Sales Tracking
- Personnel Scheduling
- POS Terminal Operations
- Money Handling
- Payroll Submission
- Loyalty Programs
Timeline
Retail Co-Manager
RaceTrac Petroleum Inc.
05.2015 - 04.2022
Electronics Sales Associate
Walmart
08.2011 - 10.2014
High School Diploma -
Grand Prairie High School
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