Adam Redfield
Marysville,California
Summary
Results-driven telecommunications mechanic and assistant site manager knowledgeable about planning, implementing and managing infrastructure improvements in the Telecommunications industry. Decisive and hardworking team leader with exceptional business acumen and in-depth understanding of successful project strategies. Prepared to bring 20 years’ experience to a growth-oriented position. Well-versed in building positive relationships with customers and Government Representatives. Strong requirements gathering, scope development and inventory coordination abilities. Skilled at overseeing complex, high-value technical projects with excellent planning competencies.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Project Manager I
Bowhead Logistics Management
Beale AFB, CA
12.2023 - Current
- Ensured compliance with industry standards and best practices in the design and implementation of telecommunication services.
- Performed troubleshooting activities to identify and resolve telecom issues quickly and efficiently.
- Monitored performance of telecom systems to ensure optimal service levels are maintained.
- Conducted research on emerging technologies in order to improve existing systems or recommend new ones.
- Collaborated with vendors to select cost-effective products that meet customer specifications.
- Coordinated with internal teams for installation of new communication infrastructure.
- Identified areas requiring improvement within current telecom environment.
- Oversaw and motivated group of 5 technical personnel by implementing effective training plans and employee incentives.
- Developed plans and strategies to assist the government with the conversion of TDM to IP
- Responded to work orders, trouble tickets, and cable locates and provided technical solutions and cost estimates
Telecommunications Mechanic II/Assistant Site Manager
Bowhead Operations and Maintenance Solutions
Beale AFB, CA
02.2020 - Current
- Leveraged exemplary multitasking and project management to successfully oversee Inside plant cable projects, outside plant cable projects and daily routine maintenance and work order procedures for the base telecommunications service contract.
- Handled all delegated tasks, including detailed site surveys to provide estimates and solutions to the government as soon as possible within the 5 day allowance in accordance with performance work statement.
- Responded to all emergency requests including cable locating and marking within one hour of notification.
- Maintained knowledge and adherence to industry standards through online training and workshops to assure installations are updated employing the latest standards and safety procedures through programs such as BICSI, Fiber Optic Association, and Commscopes Infrastructure Academy.
- Supervised and trained employees on inside and outside plant procedures as well as government comsec standards for network separation and protocols.
- Obtained and currently have active Secret level clearance
- Splicing, termination, and testing of all fiber optic systems ISP and OSP on Beale AFB. Including single strand, ribbon, and rollable ribbon. Fuse on connectors, Unicam connectors, hot melt connectors, and anaerobic connectors.
- Was lead technician and installer of all outside plant cable projects at Beale including over $300,000 dollars of new fiber optic back bone in 2021 and over $500,000 dollars of new fiber optic back bone in 2022. I performed all planning, material ordering, route proving and prep, cable pulling, splicing, termination, as well as testing and documentation.
- Maintained and updated the CVC database by adding all new pathways, cables, and manhole systems after installation and modified sheath counts and fiber assignments after making changes in the field.
Project Manager
Sumaria Systems Inc.
Travis AFB, CA
10.2019 - 02.2020
- Trained and coached key team members on production techniques to establish expectations and ensure compliance with quality guidelines.
- Oversaw budgets for project, tracked expenses and timelines and communicated with the Government and subcontractors on project status.
- Maintained close connection with project personnel to quickly identify and resolve problems.
- Inspired team members by fostering positive environment and boosting employee confidence.
- Outlined work plans, assessed resources and determined timelines for projects.
- Brought in additional project personnel and resources to meet demands to stay on top of monthly maintenance tasks and work order projects simultaneously
- Handled multiple simultaneous deployment projects against strict deadlines for building rewires and outside plant cabling projects
- Continuously applied quality-improvement methodologies to improve work processes.
- Used programs such as CIPS and REMEDY to accept work requests and provide cost estimates and technical solutions
- Worked in Cisco Call Manager and Cisco Unity to assist customers with new phone installations as well as moves, adds, and changes
Project Manager
Bowhead
Travis AFB, CA
03.2017 - 11.2019
- Detailed improvements to installation plans by creating detailed solutions, schedules and costing estimates for customers
- Managed staff scheduling for over 200 work orders and coordinated all installation planning and material planning
- Supervised team members engaged in administering complex IT infrastructure
- Increased savings by initiating and fostering relationships with vendors to communicate on problem-areas and work closely to resolve
- Promoted adherence to quality standards by educating Contracting Officer representatives on quality control
- Directed training and retraining of employees to boost performance and enhance business results
- Identified and communicated customer needs to supply chain capacity and quality teams
- Boosted team productivity and efficiency by leveraging top-notch installation and cable management abilities
Cable Splicer/Fiber Optic Technician
Bowhead Operations And Maintenance Solutions
Marysville, California
02.2002 - 03.2017
- Analyzed user-generated trouble tickets to determine causes of problems and took appropriate action for resolution
- Planned layouts and ran cable into buildings and through walls, attics and crawl spaces
- Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP and CTI applications
- Installed and configured new devices and learned and installed several different types of fiber optic connectors including: 3M hot Melt, Corning Anaerobic, Corning Unicam, and Leviton Fast Cam
- Installed splice enclosures for inside and outside plant and became extremely efficient at the operation of several types of Fusion splicing equipment including: Fujikura 17s and 19s
- Operated and provided detailed testing reports for customers from OTDR testing and power meter testing
- Conducted, maintained, tested and repaired fiber optic and data components, parts, equipment, and systems
- Performed preventative maintenance inspections in hand holes and manholes and practiced OSHA safety regulations for entry and occupancy
- Operated cable pulling equipment such as hydraulic cap stands for long outside plant fiber installations
- Communicated effectively with crew mates and leadership to ensure safety and quality of final installed products
Education
High School Diploma -
Marysville High School
Marysville, CA2000
Criminal Justice
Yuba College
Marysville, CASkills
- Advanced problem solving
- Project planning and development
- Timeline management
- Contract review and recommendations
- Multi-site operations
- Employee relations
- Project development
- Dependable
- Expense reports
- Testing and Conversion Plans
- Goal attainment
- Proficient in installation best practices
- Cable testing and trouble shooting
- Cable splicing and termination
- Cisco Unified Communications Manager Administrator
- Cisco Unity Administrator
- CVC updates
- POTS telephony systems
- VOIP telephony systems
- Inside plant cabling
- Outside plant cabling
- Fiber Optic equipment
Certification
Active Comp TIA Security Plus (active until 3/5/2027)
Comp TIA IT Fundamentals
Certified Leviton Fiber and Copper Installation Technician
FOA Certified Fiber Optic Technician Exp. 7/2024
FOA Certified Fiber Optic Specialist (OSP) Exp. 7/2024
FOA Certified Fiber Optic Specialist (Splicing) Exp. 7/2024
FOA Certified Premise Cabling Technician Exp. 7/2024
TCO-Certified Telecommunications Network Specialist
TCO-Certified Voip Analyst
TCO-Certified Telecommunications Analyst
TCO-Certified Wireless Analyst
TCO-Certified Telecommunications Subject Matter Expert
SP4420-FIber Optic Infastructure Specialist
SP4700-JDSU Get Fiber Smart
SP1020-Broadband and OSP fiber solutions
Timeline
Project Manager I
Bowhead Logistics Management
12.2023 - Current
Telecommunications Mechanic II/Assistant Site Manager
Bowhead Operations and Maintenance Solutions
02.2020 - Current
Project Manager
Sumaria Systems Inc.
10.2019 - 02.2020
Project Manager
Bowhead
03.2017 - 11.2019
Cable Splicer/Fiber Optic Technician
Bowhead Operations And Maintenance Solutions
02.2002 - 03.2017
High School Diploma -
Marysville High School
Criminal Justice
Yuba College
Active Comp TIA Security Plus (active until 3/5/2027)
Comp TIA IT Fundamentals
Certified Leviton Fiber and Copper Installation Technician
FOA Certified Fiber Optic Technician Exp. 7/2024
FOA Certified Fiber Optic Specialist (OSP) Exp. 7/2024
FOA Certified Fiber Optic Specialist (Splicing) Exp. 7/2024
FOA Certified Premise Cabling Technician Exp. 7/2024
TCO-Certified Telecommunications Network Specialist
TCO-Certified Voip Analyst
TCO-Certified Telecommunications Analyst
TCO-Certified Wireless Analyst
TCO-Certified Telecommunications Subject Matter Expert
SP4420-FIber Optic Infastructure Specialist
SP4700-JDSU Get Fiber Smart
SP1020-Broadband and OSP fiber solutions
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