Built and led a national team of agents, driving performance and success across diverse markets.
Trained agents effectively, empowering them to achieve high levels of success in the field.
Organized and facilitated training sessions, lectures, and workshops nationwide to enhance team skills and knowledge.
Partnered with charities, non-profit organizations, and community groups to raise awareness and provide educational resources.
Developed and implemented educational programs that helped thousands of clients understand the benefits of financial literacy.
Fostered strong community relationships to promote impactful initiatives and broaden outreach efforts.
Special Education / DHH
SBCSS & OCDE
San Bernardino / Orange County, CA
09.2008 - 07.2015
Interpreted for diverse non-instructional activities including counseling, nursing services, assemblies, and sports events.
Assisted students in developing communication and daily living skills, fostering independence, and confidence.
Monitored and supported student engagement during drills, practices, tests, and assignments across various subjects.
Provided guidance and tutoring to students, answering questions, and offering clear examples to enhance understanding.
Assessed student progress in communication skills, contributing documentation for IEPs and evaluations.
Collaborated with faculty to identify and address the special needs of students who are deaf or hard of hearing.
Suggested enhancements to services and instructional materials, including audio-visual aids, and closed captioning.
Performed clerical duties, including preparing, typing, and filing instructional materials.
Acted as a resource for school staff and parents on issues related to deafness and hearing loss.
Advised students, parents, and staff about interpreter services, ensuring clear communication and support.
Participated in meetings and conferences to discuss student needs and improve educational services.
Para Professional / Sign Language Interpreter
Covina Valley School District
West Covina
09.2002 - 06.2007
Educated clients, parents, and community on the basics of sign language so they can better understand the langauge and culture.
Participated in community outreach events aimed at educating members about the importance of sign language interpreters within society.
Interpreted spoken language into sign language and vice versa accurately and quickly to facilitate communication between deaf and non-deaf parties.
Translated documents such as letters, emails, contracts, legal forms. from English to American Sign Language or other signed languages for those who are unable to read written materials.
Assisted with developing educational programs for students learning ASL.
Utilized specialized equipment such as visual alert systems, infrared systems, voice amplification systems and video remote interpreting.
Provided interpreting services for deaf and hard of hearing individuals in a variety of settings, including medical appointments, college classes, meetings, and conferences.
Education
Teaching Credential D/HH - Deaf And Hard of Hearing, Special Education
California State University Northridge
Northridge
06-2012
Bachelor of Arts - Deaf Studies
California State University of Northridge
01.2007
Associates of Science - Interpreting
Mt. San Antonio College
01.2004
Skills
Empathetic Communication
Integrity and Accountability
Adaptability
Collaborative Leadership
Continuous Learning Mindset
Cultural Competence
Conflict Resolution
Creative Problem-Solving
Emotional Intelligence
Mentorship and Development
Overview of Expertise
Dedicated and compassionate professional with over six years of experience as a special education teacher and a decade of successful small business ownership, committed to making a meaningful impact in the lives of others. Throughout my 10 years of working in the community, I have served clients nationwide while embodying my passion for helping individuals achieve their goals. Recognized for mental toughness and deep empathy for diverse needs, I strive to create positive change in both educational and community settings. My mission is to foster a better future for the next generation through lasting contributions to society.
Certification
Interpreter Training Program Certificate, Mt. San Antonio College
President, American Sign Language Club 2002-04
California State certified educational interpreter
California State Teaching Credential 2012 - Special Education
Professional Highlights
Over eight years of facilitating communication experience
ASL, PSE, and Transliteration experience
Bachelor of Arts in Deaf Studies
Expert level understanding of Microsoft Office, Photoshop, and HTML design
Timeline
Senior Director of Marketing
Self Employed Web
06.2015 - 01.2024
Special Education / DHH
SBCSS & OCDE
09.2008 - 07.2015
Para Professional / Sign Language Interpreter
Covina Valley School District
09.2002 - 06.2007
Teaching Credential D/HH - Deaf And Hard of Hearing, Special Education