Adam Reide
Oxnard,CA
Summary
A seasoned General Manager with a proven track record at Bjs Restaurants Inc, I excel in leadership and budget coordination. My strategic approach has consistently driven sales growth and operational efficiency, fostering a culture of high employee satisfaction and customer loyalty. Skilled in both interpersonal communication and cost analysis, I've successfully led teams to exceed revenue targets while maintaining a focus on quality and service.
Diligent [Desired Position] with solid background in managing daily operations and driving team performance. Successfully led various projects, ensuring seamless execution and improved operational efficiency. Demonstrated strategic planning and effective communication skills.
Overview
25
25
years of professional experience
Work History
General Manager
Bjs Restaurants Inc
05.2002 - 06.2023
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed budget implementations, employee evaluations, and contract details.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Formulated policies and procedures to streamline operations.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
- Drove the successful execution of numerous large-scale events/promotions while closely managing costs/budgetary constraints associated with event planning/management activities.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
General Manager
Marie Callender's
02.1998 - 05.2002
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Boosted employee retention by developing comprehensive benefits package and fostering positive work environment.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
Education
Bachelor of Arts - US History
California State University Northridge
Northridge, CA05-1996
Associate of Arts - General Studies
Santa Barbara City College
Santa Barbara, CA01-1994
Skills
- Leadership and team building
- Efficient multi-tasker
- Effective leader
- Training and coaching
- Staff training/development
- Verbal and written communication
- Team training and development
- Vendor relationships
- Exceptional interpersonal communication
- Staffing
- Purchasing
- Recruitment
- Purchasing and planning
- Cost analysis and savings
- Marketing
- Data review
- Budget coordination
- Recipes and menu planning
- Budgeting and cost control strategies
- Sales planning and implementation
- Safety protocol
Accomplishments
- Improved online restaurant reviews by successfully handling customer complaints, implementing monthly staff training and refining lunch and dinner menus.
- Serve Safe Manager Certificate
- Responsible Beverage Certificate
- Supervised team of 160 staff members
- BJ's Top Performers club 2018 and 2023
- Marie Callenders Golden Handshake 1998
Timeline
General Manager
Bjs Restaurants Inc
05.2002 - 06.2023
General Manager
Marie Callender's
02.1998 - 05.2002
Bachelor of Arts - US History
California State University Northridge
Associate of Arts - General Studies
Santa Barbara City College