Adam Richardson
Cincinnati,OH
Summary
Experienced professional with a strong background in technology-related roles. Skilled in problem-solving and optimizing performance, & committed to continuously learning.
Experienced professional with a strong background in technology-related roles. Skilled in problem-solving and optimizing performance, & committed to continuously learning.
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
14
14
years of professional experience
4
4
years of post-secondary education
Work History
Commercial Installation Technician
Guardian Alarm Co
Cincinnati, OH
05.2024 - Current
- Install & service variety of security panels, access control locks & keypad devices, cameras, & numerous Zwave & PowerG devices.
- Also install/service our solar powered Virtual Guardian WatchBoxes & mobile camera towers.
- Lead technician for Guardian’s builder program, for all Fischer Homes neighborhoods in Cincinnati, Dayton, Norther Kentucky, Louisville, & Indianapolis areas.
Service Technician
Johnson Controls
Cincinnati, OH
10.2023 - 04.2024
Maintenance Technician
Firstlink Service Team
Southern Ohio
09.2021 - 08.2023
- Performed the annual inspection & testing of security systems at banks, retail stores, office buildings, and warehouses.
- Primarily did testing for Key Bank, PNC Bank, Bank of America, Home Depot, & Dick’s Sporting Goods stores.
- Replaced all panel back up batteries, all wireless device batteries, & performed a complete system test of everything, verifying all signals received successfully.
- Cleaned & checked all cameras & UPS backup battery on site also.
- Wrote up service ticket requests for any issues during testing.
Installation Technician
National Property Solutions Group - Global
Hebron, KY
01.2021 - 01.2022
Restaurant Manager
Sky Galley Restaurant
Cincinnati, OH
01.2016 - 01.2019
Operations Engineer & Production Technician
WCPO-TV|9 (ABC)
Cincinnati, OH
01.2012 - 04.2016
- Rotated between 3 primary operations technician positions; Technical Director, Master Control Operator, & Satellite/ Media Prep technician.
- Also worked part time as a Studio Production Technician, running camera, prompter, floor directing, & running cable/remote set ups.
Education
Bachelor of Science - Communications
Ohio University
Athens, OH 09.2005 - 01.2010
Skills
- Experienced in fast-paced environments and adaptable to last-minute changes
- Security camera installation
- Technical troubleshooting
- OSHA 10
- Effective customer communication
- Blueprint interpretation
- Low voltage wiring
- Product knowledge training
- Adaptability and flexibility
Volunteer Experience
- Crossroads Church - Oakley, Cincinnati, OH, Video Production Team, 01/17, 12/21
- Bunberry Music Festival, Cincinnati, OH, Volunteer & Vendor Coordinator, 01/15, 12/17
- Athens Video Works, Athens, OH, Unit Production Manager, 01/08, 12/10
References
Available Upon Request
Timeline
Commercial Installation Technician
Guardian Alarm Co
05.2024 - Current
Service Technician
Johnson Controls
10.2023 - 04.2024
Maintenance Technician
Firstlink Service Team
09.2021 - 08.2023
Installation Technician
National Property Solutions Group - Global
01.2021 - 01.2022
Restaurant Manager
Sky Galley Restaurant
01.2016 - 01.2019
Operations Engineer & Production Technician
WCPO-TV|9 (ABC)
01.2012 - 04.2016
Bachelor of Science - Communications
Ohio University
09.2005 - 01.2010