Adam Rios

• Obtained water readings and adjusted water chemistry to keep pool clean and sanitized.
• Provided exceptional customer service by effectively communicating with clients regarding their pool care needs and expectations.
• Improved pool water quality by conducting regular chemical testing and adjusting treatment levels accordingly.
• Inspected pool equipment and verified proper functionality to maintain safety standards.
• Brushed pool walls and floors to reduce algae and slime formation and prevent staining.
• Tested and balanced pool water to maintain safe and healthy swimming environment.
• Ensured client retention with consistent delivery of high-quality pool maintenance services.
• Assembled and disassembled filters for pool openings, closings and repairs.
• Enhanced customer satisfaction by promptly addressing and resolving any pool-related issues or concerns.
• Assisted new team members in learning proper techniques for various maintenance tasks, contributing to their professional development.
• Demonstrated courtesy, respect and professionalism to promote company values and customer care.
• Increased operational efficiency by maintaining an organized inventory of chemicals, tools, and equipment needed for various tasks.
• Vacuumed pool using to remove dirt, debris and contaminants at bottom of pool.
• Maintained clean, safe and appropriately stocked company vehicle.
• Exercised strong knowledge of swimming pool motors, pumps and filtration systems to service and monitor pool and equipment.
• Demonstrated attention to detail when completing repairs or installations, ensuring long-lasting results for clients.
• Increased customer referrals due to consistently delivering outstanding service that exceeded client expectations.
• Educated customers in proper pool operation and maintenance.
• Completed timely repair projects to minimize downtime for clients'' pools and spas.
• Accommodated diverse client requests by providing customized solutions tailored to their individual needs.
• Adjusted filter to circulate and remove small debris and foreign matter suspended in pool.
• Prevented health hazards by identifying potential risks during routine inspections and taking corrective action as needed.
• Conducted pool safety inspections and reported unresolved issues immediately.
• Boosted client retention through reliable and professional service, exceeding expectations.
• Reduced overall expenses through diligent monitoring of chemical usage to prevent overuse or waste while still achieving desired results.
• Customized treatment plans for each pool, taking into account specific needs and client preferences.
• Reduced equipment downtime by performing timely repairs on pumps and heaters.
• Delivered high-quality customer service, resolving issues promptly and professionally.
• Coordinated customer service team projects, achieving successful on-time completion.
• Delivered exceptional customer service, addressing client concerns promptly and professionally.
• Provided exceptional customer service, addressing client inquiries and concerns effectively.

Currently in charge of 45 pools every 2 days have kept them in great condition and provided great customer service answered questions from customers and handled all of their issues promptly also worked in office managing routes and the overall condition of pools and equipment .

• Handled budget management responsibilities, optimizing resource allocation while minimizing costs where possible.
• Streamlined daily operations by developing effective maintenance routines for the pool area, locker rooms, and equipment.
• Managed staff schedules, promoting efficient use of resources and maintaining optimal staffing levels.

• Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
• Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
• Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
• Checked for outdated and overripe grocery items and removed from inventory.
• Received and unloaded new items upon delivery and checked products for damage and order accuracy.
• Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
• Assisted customers with price checking fruits and vegetables and finding requested items in department.
• Improved customer satisfaction by providing prompt and knowledgeable assistance in the produce department.
• Provided exceptional customer service through active listening skills when addressing concerns or answering questions about specific products or preparation methods.
• Demonstrated superior attention to detail while inspecting all products for freshness before preparing for sale or consumption.
• Managed multiple priorities while maintaining focus on quality execution of assigned tasks.
• Efficiently processed incoming shipments of produce, verifying quality before incorporating into the fresh cut workflow.
• Ensured accurate labeling of fresh cut items, including pricing information and expiration dates for proper rotation practices.
• Participated in ongoing training sessions related to industry best practices regarding food handling procedures.
• Enhanced customer satisfaction by providing efficient and precise fresh cut product preparation.
• Proactively addressed potential hazards in the workplace to maintain a safe environment at all times.
• Utilized cutting tools safely and effectively, minimizing risk of injury or damage to products.
• Collaborated with team members to provide exceptional service and meet department goals.
• Assisted in inventory management, reducing waste and optimizing stock levels for peak freshness.
• Received inventory and verified receipt of ordered products.

Started at the bottom as a courtesy clerk then went to Gmc and provided service with customers and stalking and help where i was needed. When I was ready i was promoted to a clerk and moved to produce and did classes to become a clerk I helped with the cut fruit department and managed it for a year and while I was there we had top sales out of all the produce departments and cut fruit stations.

• Maintained a clean and organized workspace, adhering to health department standards for safety and sanitation.
• Demonstrated exceptional multitasking abilities by overseeing multiple cooking stations simultaneously while maintaining quality control standards.
• Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
• Successfully managed inventory and reduced waste by carefully monitoring food usage and rotating stock.
• Inspected freezer and refrigerator daily to check and maintain proper temperatures.
• Enhanced customer satisfaction by consistently delivering high-quality meals in a timely manner.
• Trained and mentored new cooks, resulting in increased productivity and improved teamwork within the kitchen staff.
• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Delivered high-quality customer service, resolving issues promptly and professionally.
• Delivered exceptional customer service, addressing client concerns promptly and professionally.
• Provided exceptional customer service, addressing client inquiries and concerns effectively.
• Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
• Removed trash, debris and other waste materials from premises.
• Used time management and efficient cleaning methods to meet deadlines.
• Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
• Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.

I was used everywhere I knew how to work cashier,maintenance,fryer,front end etc. I provided excellent customer service everywhere I was put at was an excellent problem solver and leader was offered a higher position before I left but was offered a great opportunity.

• Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
• Assisted customers by answering questions and fulfilling requests.
• Communicated with customers and team members to solve problems.
• Processed both cash and card purchases and returns.
• Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
• Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Responded to customer requests for products, services, and company information.
• Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
• Exceeded performance metrics consistently, earning recognition as a top performer within the team.
• Delivered high-quality customer service, resolving issues promptly and professionally.
• Delivered exceptional customer service, resolving issues promptly and courteously.
• Changed out cooking oil on regular basis and kept fry area clean to avoid grease fires or hazards.
• Enhanced customer satisfaction by consistently preparing high-quality food items according to established recipes and guidelines.
• Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
• Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
• Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
• Prepared food items in compliance with recipes and portioning control guidelines.
• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.