Adam Robinson
Blythe,CA
Summary
At XPO Logistics, I spearheaded freight operations, enhancing warehouse efficiency and customer satisfaction through strategic route planning and team leadership. My adeptness in logistics management and problem-solving abilities led to significant operational improvements, fostering a collaborative and high-performing team environment. Achievements include reducing shipping errors and implementing safety protocols, underscoring my commitment to excellence and reliability in fast-paced settings.
Overview
19
19
years of professional experience
Work History
Freight Operations Supervisor
XPO Logistics
06.2006 - 12.2024
- Ensured timely deliveries by coordinating schedules, routes, and truck assignments for optimal results.
- Improved warehouse efficiency by implementing streamlined processes for freight handling and organization.
- Recognized and rewarded top-performing team members for their contributions to achieving operational excellence in freight handling processes, fostering a motivating work environment.
- Developed effective working relationships with vendors and carriers to guarantee timely pickups and deliveries.
- Reduced shipping errors by closely monitoring inventory and cross-checking shipment information.
- Increased customer satisfaction by promptly addressing inquiries, resolving issues, and providing clear communication on shipment statuses.
- Maintained a safe work environment through strict adherence to safety protocols and regular inspections of equipment and facilities.
- Ensured compliance with federal transportation regulations by strictly adhering to documentation requirements and maintaining accurate records about shipments handled within the facility.
- Conducted regular meetings with staff members to discuss progress updates, challenges faced in daily operations along with possible solutions for continuous improvement efforts.
- Developed contingency plans for potential disruptions in daily activities due to unforeseen circumstances such as equipment malfunctions or inclement weather conditions.
- Led a team of dispatchers, drivers, and support staff to ensure seamless operations in the distribution center.
- Enhanced employee productivity with regular performance evaluations, feedback sessions, and targeted training programs.
- Trained new employees on company policies, procedures, safety guidelines as well as job-specific tasks for smooth integration into the team.
- Implemented quality control measures to minimize damaged goods during transportation or storage within the facility.
- Conducted regular risk assessments to identify potential hazards, subsequently taking corrective actions to mitigate any negative impact on freight operations safety or efficiency.
- Collaborated with other departments such as sales or customer service teams to ensure alignment of business goals across all functional areas impacting freight operations performance outcomes positively.
- Streamlined workflow processes to increase overall efficiency in the sorting, loading, unloading, and dispatching of freight shipments.
- Optimized space utilization within the warehouse by implementing strategic storage solutions that maximized capacity and accessibility of inventory items.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Developed and maintained knowledgeable and productive team of employees.
- Organized records of vehicles, schedules and completed orders.
- Reduced worker accidents by implementing improved safety standards and monitoring procedures.
- Integrated warehouse operations with existing and new business processes.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Conducted research to address shipping errors and packaging mistakes.
- Created and enforced detailed organization processes to increase quality and service standards.
Education
Palo Verde High School
Blythe, CA06.2001
Skills
- Warehouse operations
- Transportation planning
- Route planning
- Supply chain coordination
- Documentation management
- Logistics management
- Cost reduction strategies
- Warehouse management
- Load planning
- Team training and development
- Cost analysis
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Problem-solving abilities
- Attention to detail
- Multitasking Abilities
- Worker supervision
- Reliability
- Team leadership
Timeline
Freight Operations Supervisor
XPO Logistics
06.2006 - 12.2024
Palo Verde High School