Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Adam Rocha

Summary

Dynamic professional with a proven track record at The Crossing Travel Market, excelling in customer service and cash handling. Demonstrated strong work ethic and integrity, fostering repeat business. Adept at team collaboration and time management, ensuring efficient operations. Lifeguard experience honed first aid skills, enhancing safety and customer satisfaction.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Cashier/Maintenance

The Crossing Travel Market
03.2024 - Current
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Maintained cleanliness and organization of checkout area to ensure a pleasant shopping experience.
  • Assisted in inventory management by restocking shelves and monitoring product availability.
  • Handled cash, credit, and debit transactions while adhering to company policies for accuracy.
  • Trained new staff on operational procedures and customer service best practices effectively.
  • Built relationships with customers to encourage repeat business.

Lifeguard

WInters,Tx
05.2023 - 08.2023
  • Conducted regular inspections of equipment and facilities for safety compliance.
  • Collaborated with team members to create a positive atmosphere for guests.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.
  • Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.

Lifeguard

Winters,Tx
05.2022 - 08.2022
  • Monitored pool activities to ensure safety and prevent accidents.
  • Responded promptly to emergencies, executing first aid and rescue techniques.
  • Assisted in maintaining clean and orderly pool facilities to enhance guest experience.
  • Enforced facility rules and regulations to promote a safe environment for patrons.
  • Participated in training sessions to improve lifesaving skills and emergency response procedures.
  • Recorded incident reports accurately for documentation and review purposes.

Education

High School Diploma -

Winters High School
Winters, TX

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Team collaboration

Certification

Microsoft Excell Specialist

Microsoft Word Specialist

Timeline

Cashier/Maintenance

The Crossing Travel Market
03.2024 - Current

Lifeguard

WInters,Tx
05.2023 - 08.2023

Lifeguard

Winters,Tx
05.2022 - 08.2022

High School Diploma -

Winters High School

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