Adam Rodriguez
New Port Richey,FL
Summary
Talented Partner with six years of automotive industry experience. Highly skilled at handling all types of issues successfully. Known for effective problem-solving and goal-oriented planning.
Overview
11
11
years of professional experience
Work History
Partner Success Manager
Tekion
09.2020 - Current
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms with over 30 different dealerships.
- Educated clients on new products or services to increase customer engagement with brand.
- Collaborated with colleagues and support staff to maximize team efficiency.
- Networked with other professionals and organizations to expand contacts and opportunities.
- Developed and implemented strategies to enhance partner relations.
Senior Implementation Specialist
Cox Automotive
01.2018 - 09.2020
- Delivered exceptionally high level of professionalism and support to each client, upholding company's commitment to service for over 100 dealerships.
- Explained complex, technology-related issues in basic, understandable terms to clients.
- Suggested solutions to developing problems during project so that correct modifications could be made.
- Cultivated relationships with sales team to support and supply corrective actions.
- Aided senior leadership in authoring data capturing reports to identify issues and determine solutions.
- Configured, installed and handled troubleshooting tasks for variety of different applications.
General Manager
Tijuana Flats
04.2013 - 01.2018
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Education
Associate of Arts -
Valencia College
Orlando, FL05.2007
Skills
- Financial Administration
- Customer Relationship Building
- Recruitment and Hiring
- Administrative Management
- Business Development
- Territory Management
- Operations Oversight
- Project Management
Timeline
Partner Success Manager
Tekion
09.2020 - Current
Senior Implementation Specialist
Cox Automotive
01.2018 - 09.2020
General Manager
Tijuana Flats
04.2013 - 01.2018
Associate of Arts -
Valencia College