Open To Work
Adam Roscoe
Assistant Manager
Kannapolis,NC
Summary
Dynamic professional with a strong background in warehouse logistics and operations. Skilled in fostering collaboration, managing staff, and implementing process improvements to drive efficiency and enhance customer satisfaction.
Overview
18
18
years of professional experience
Work History
Assistant Manager, Warehouse Logistics
National Kitchen & Bath Cabinetry ( NKBC )
07.2024 - 12.2025
- Assisted in managing daily warehouse operations to ensure efficient order fulfillment.
- Supported inventory management by accurately tracking stock levels and recording discrepancies.
- Collaborated with team members to maintain adherence to safety protocols during loading and unloading processes.
- Helped streamline shipping processes by organizing outgoing shipments and preparing necessary documentation.
- Assisted in maintaining clean, organized workspaces to foster a productive environment for all staff members.
- Contributed to team efforts in achieving timely deliveries through effective communication with suppliers and transport services.
- Assisted with budget preparation, monitoring expenses closely to maintain profitability targets while ensuring operational excellence.
- Assisted in the recruitment and onboarding of new team members, contributing to a strong and cohesive workforce.
- Acted as a liaison between the warehouse team and other departments such as sales, customer service, purchasing for seamless collaboration on shared objectives.
- Facilitated regular team meetings for clear communication of goals, expectations, and updates on company initiatives.
Assistant Manager of Operations/Assistant Sales Manager
American Freight Furniture and Mattress
08.2022 - 07.2024
- Coordinated daily operations to enhance efficiency and streamline processes
- Assisted in managing inventory levels and supply chain activities
- Supported staff training initiatives to improve team performance
- Implemented process improvements that increased workflow effectiveness
- Developed schedules and task assignments to optimize resource allocation
- Collaborated with cross-functional teams to resolve operational challenges
- Managed daily operations, delegating tasks appropriately to ensure smooth functioning of the facility.
- Coordinated with General Manager in different operational issues and promotional activities.
- Mentored new hires, guiding them through their roles while providing ongoing support for professional growth opportunities.
- Boosted customer satisfaction by addressing inquiries promptly and resolving issues effectively.
- Maintained accurate records of all transactions within the department to facilitate transparent reporting systems.
- Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
- Optimized inventory management by closely monitoring stock levels and placing timely orders.
- Reported issues to higher management with great detail.
- Assisted in budget planning and tracking, ensuring financial targets were met or exceeded.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Interacted well with customers to build connections and nurture relationships.
Operations Supervisor
At Home Decor Superstore
07.2013 - 01.2021
- Supervised daily operations to ensure efficient workflow and adherence to company standards.
- Trained and mentored staff on best practices for inventory management and customer service.
- Implemented process improvements that enhanced productivity and reduced operational costs.
- Coordinated with cross-functional teams to streamline supply chain logistics and order fulfillment.
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Organized spaces, materials and catering support for internal and client-focused meetings.
- Monitored front areas so that questions could be promptly addressed.
- Kept high average of performance evaluations.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Education
GED -
Rowan Cabarrus Community College
Cabarrus Co. NC07-2012
Skills
- Shipping and receiving
- Warehouse operations
- Stock control
- Problem-solving
- Verbal and written communication
- Heavy lifting
- Customer care
- Loading and unloading
- Team building and leadership
- Employee safety
- Inventory and stocking
- Conflict resolution
- Goal setting
- Staff management
- Operations management
- Continuous improvement
- Delegating work
Work Preference
Work Type
Full TimeLocation Preference
On-SiteTimeline
Assistant Manager, Warehouse Logistics
National Kitchen & Bath Cabinetry ( NKBC )
07.2024 - 12.2025
Assistant Manager of Operations/Assistant Sales Manager
American Freight Furniture and Mattress
08.2022 - 07.2024
Operations Supervisor
At Home Decor Superstore
07.2013 - 01.2021
GED -
Rowan Cabarrus Community College