Adam Rotbaum
Nutley,NJ
Summary
Dynamic Assistant Manager seeks new challenges and opportunities for professional growth and advancement. Highly motivated to keep the operation running smoothly and efficiently. Effective problem solver who remains proactive and decisive while under pressure. Brings knowledge of Aviation with 25 years of experience.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Assistant General Manager
Atlantic Aviation
Teterboro , NJ
2024.06 - Current
- Maintained accurate records of employee attendance, payroll information, sales figures.
- Performed administrative tasks such as filing paperwork, preparing documents.
- Prepared weekly schedules for staff members based on their availability.
- Provided training, guidance, and support to staff members on proper procedures and policies.
- Ensured compliance with all applicable laws and regulations related to employment practices.
- Conducted regular performance evaluations for employees to ensure quality standards were maintained.
- Collaborated with other departments within the organization to coordinate projects.
- Identified opportunities for cost savings and operational efficiency improvements.
- Ensured compliance with company policies, procedures, and regulations.
- Communicated regularly with suppliers regarding product delivery timelines, pricing information.
- Resolved customer complaints in a timely manner while maintaining a professional demeanor.
- Assisted in the recruitment process by conducting interviews with prospective candidates.
- Analyzed financial data and prepared reports for senior management.
- Negotiated contracts with vendors to secure favorable terms and pricing.
- Ensured that customer service standards were met or exceeded at all times.
- Implemented safety protocols to protect both customers and employees from potential hazards.
- Analyzed sales data to identify trends and opportunities for growth.
- Supervised critical budget implementations, employee reviews, training and scheduling for projects.
- Motivated and led team members to work together to achieve targets.
- Handled customer complaints and inquiries, ensuring high levels of satisfaction.
Mechanic Assistant
Teterboro R.A.M.S
Teterboro , NJ
2010.12 - Current
- Worked alongside technicians providing regular service, troubleshooting and upgrading equipment
- Lifted and moved tools, equipment, new items and parts into place
- Disassembled broken or defective equipment to facilitate repair
- Cleaned or lubricated machinery, equipment and other objects using power tools and cleaning equipment
- Performed routine maintenance functions on diesel equipment, forklifts and trailing equipment
- Safeguarded equipment and components against defect and corrosion by applying protective materials
- Examined and tested machinery, equipment and components for defects, supporting proper functioning
- Pulled parts, recorded inventory information and prepared tools for jobs
- Referenced blueprints and schematics to define project requirements
- Diagnosed electrical problems and installed and rewired electrical components
- Disposed of combustibles or hazardous materials properly in approved containers
- Supported lead mechanic by completing routine repair work, changing tires and replacing batteries
- Ordered parts, tools and supplies to stock shop and prepare for repair jobs
- Disposed of hazardous materials properly in approved containers
- Accessed areas of equipment or vehicle to perform necessary maintenance, including inspecting and performing work in, on or under parts of vehicles and trailers.
Operations Manager
Atlantic Aviation
Teterboro , NJ
2023.02 - 2024.06
- Developed and implemented operational procedures to ensure quality standards are met.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Analyzed data from daily reports to identify trends in production performance metrics.
- Created detailed reports on the performance of individual departments within operations.
- Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Collaborated with management team on long-term strategic planning initiatives for the organization.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Managed scheduling, training and inventory control.
- Recruited, hired and trained crew members on application of projects, customer relations and customer service.
- Built strong operational teams to meet process and production demands.
- Identified areas of deficiency and performed root-cause analysis to solve problems.
- Oversaw financial management, budget management, accounting and payroll activities.
- Enforced federal, state, local and company rules for safety and operations.
- Conducted employee observations and documented findings.
- Collaborated with team leaders on quality audits.
- Produced SOPs to document workplace procedures and optimize productivity through standardization.
Safety Training Manager
Atlantic Aviation
Teterboro , NJ
2018.04 - 2023.02
- Collaborated with subject matter experts, vendors and third-party training providers to support learning and development strategy
- Identified key skill gaps in several department employees and created training classes to educate target individuals
- Explored new technologies to address or identify gaps and provide standardization and optimization
- Evaluated effectiveness of training by using feedback surveys, focus groups and other relative means
- Maintained comprehensive database to track training, certifications and qualifications
- Coordinated with managers to identify skill or knowledge gaps and implement training needs
- Discovered and implemented new learning techniques and industry best practices to drive learning through professional training
- Collaborated with internal teams to produce and maintain knowledge base content
- Offered specific training programs to help workers generalized and job-specific abilities
- Liaised with other departments to formulate training requirements, data capture and manage metrics and reporting
- Used expert platform and third-party application knowledge to customize and deliver virtual and in-person training
- Reported progress against planned activities to secure management support and achieve objectives
- Organized manuals, multimedia visual aids and other educational materials to aid training
- Approved new training techniques and suggested enhancements to optimize existing training programs
- Designed training schedules for new and existing employees
- Produced reports and maintained training documents to support training activities
- Implemented training improvements to achieve desired results
- Consulted with senior leaders to develop and execute strategy and provide regular updates.
Line Service Supervisor
Atlantic Aviation
Teterboro , NJ
2016.11 - 2018.04
- Kept records of parts and equipment used in projects to update inventory
- Coached staff on strategies to enhance performance and improve customer relations
- Complied with federal and company regulations to maintain high level of job site safety
- Implemented onsite safety protocols and procedures and properly trained team members on prevention measures
- Communicated with distributors to acquire necessary equipment for projects
- Monitored employee work levels and optimized performance with strategic approaches
- Reported project progress, site problems and labor status to supervisors
- Maintained clear walkways and physical space to improve passenger and employee safety
- Trained and monitored employees to teach daily tasks and improve performance
- Oversaw scheduling for day-to-day activities of 40+ employees
- Created work crew schedules and delegated assignments
- Delegated work to staff, setting priorities and goals.
Lead Line Service Technician
Atlantic Aviation
Teterboro , NJ
2002.12 - 2015.11
- Performing fueling operations, aircraft marshalling, aircraft towing, hangar stacking, attending to crew and passenger needs
- Performed additional duties and special projects as assigned by Management
- Ensured compliance with all Federal, State, Local, and Foreign regulations
- Ensured that all company procedures and Federal Aviation Regulations were adhered
- Coordinated and directed the activities of Line Service Technicians assigned to shift
- Successfully completed Atlantic Training to further develop professional skills
- Deicing aircrafts and knowledge of fluids and trucks
- Fuel Farm management and Quality Control procedures and associated record keeping.
Line Service Technician
First Aviation
Teterboro , NJ
1999.08 - 2002.12
- Coordinated with airport vendors regarding fueling and catering logistics
- Picked up and transported cargo and baggage to and from aircrafts
- Vacuumed aircraft upholstery, cleaned windows and serviced galleys
- Protected customers baggage from loss, theft and damage by handling them properly
- Loaded and offloaded luggage and cargo with the use of conveyor belts or forklifts
- Marshalled and pushed back aircrafts
- Monitored the arrival, parking, refueling, loading and departure of all aircrafts
- Performed additional duties and special projects as assigned by the Chief Pilot
- Ensured compliance with all Federal, State, Local and Foreign Regulations
- Ensured that all company procedures and Federal Aviation Regulations were adhered to.
Education
High School Diploma -
Passaic High School
06.1999
Some College (No Degree) in Associates of General Management -
Eastern Gateway Community College
Skills
- Customer service/client focused
- File/records maintenance
- Corporate aviation
- Aviation operations experience
- Staff training and development
- Fuel Farm management, Fuel QC and fueling aircrafts
- Deicing
- Towing and Hangar stacking
- Computer proficient/Microsoft office
- Safety-oriented/safety checks
- Superior communications
- Team player
- Skilled multi-tasker
- Excellent judgement
- Scheduling
- Customer Service
- Organizational Management
- Workflow Optimization
- Health and safety compliance
- Budgeting and cost control
- Risk Management
- Schedule Management
Certification
- OSHA certified
- GBAC certified
- Atlantic Academy certified
- NATA E1 part 139 certified
- Tow certified
- Fuel and Fire certified
- Deice certified
Additional Information
Knowledge of CBA, Union Chairman for 3 years, Shop Stewart before Chairman, Light Maintenance on aircrafts, Can fix/repair Fuel Trucks, Tugs, and cars, Up on technology, Can fix/repair phones, iPads, computers, Certified CDL and Hazmat, Certified in towing and hangar movements, Expert in Lektro Tug, Knowledge of Atlantic Aviation Employee Handbook, Knowledge of the NFPA 407 and ATA 103, Participated in numerous Union Contract negotiations, as a Union member and as Management, Atlantic Leadership Development Program.
Timeline
Assistant General Manager
Atlantic Aviation
2024.06 - Current
Operations Manager
Atlantic Aviation
2023.02 - 2024.06
Safety Training Manager
Atlantic Aviation
2018.04 - 2023.02
Line Service Supervisor
Atlantic Aviation
2016.11 - 2018.04
Mechanic Assistant
Teterboro R.A.M.S
2010.12 - Current
Lead Line Service Technician
Atlantic Aviation
2002.12 - 2015.11
Line Service Technician
First Aviation
1999.08 - 2002.12
High School Diploma -
Passaic High School
Some College (No Degree) in Associates of General Management -
Eastern Gateway Community College
- OSHA certified
- GBAC certified
- Atlantic Academy certified
- NATA E1 part 139 certified
- Tow certified
- Fuel and Fire certified
- Deice certified
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