Onwer/Operator 2 Years 2 Months Burger Hub | 07.2024 - 09.2026
Directed daily restaurant operations, ensuring consistent service, food quality, and guest satisfaction.
Managed staff scheduling, training, and performance expectations to support efficient front- and back-of-house coverage.
Oversaw inventory ordering, vendor coordination, and stock control to reduce waste and prevent shortages.
Implemented food safety, sanitation, and compliance procedures across kitchen and service areas.
Built brand new restaurant from ground up to being known as the 5th best rated burger in all Ohio
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Salesman 4 Months United Wholesale | 06.2022 - 10.2022
Negotiated pricing and terms to close orders aligned with customer needs.
Built customer relationships to drive repeat wholesale sales and account retention.
Managed product knowledge to recommend inventory across multiple merchandise categories.
Coordinated order processing, shipping details, and delivery follow-up for accuracy.
Conducted store visits to assess inventory levels and ensure timely restocking, supporting optimal product availability
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Owner/Operator 1 Year 3 Months Shawarmaholic | 08.2020 - 11.2021
Directed recruitment, training, and performance management to develop a skilled team aligned with business goals
Monitored financial and operational metrics to ensure achievement of sales targets and operational efficiency
Controlled expenses and overhead to support profitability and sustainable growth
Oversaw daily financial transactions ensuring accuracy and compliance with company policies
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Owner/Operator 1 Year 3 Months Snow White Cleaners | 05.2019 - 08.2020
Managed client schedules, coordinating appointments and adjusting staffing to meet service demands.
Trained staff on cleaning standards, equipment use, and customer service expectations.
Directed daily cleaning operations, ensuring consistent service quality and efficient workflow.
Oversaw supply ordering and inventory control to prevent service interruptions.
Inspected completed work for quality, consistency, and adherence to company procedures.
Handled billing, payments, and recordkeeping to support accurate business operations.
Developed operational processes that improved turnaround time and reduced missed tasks.
Managed day-to-day business operations.
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General Manager 1 Year 8 Months Manhattan Wireless | 08.2017 - 04.2019
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Developed and implemented strategies to increase sales and profitability.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Led hiring, training, and development of staff to build a skilled team focused on delivering high service standards
Oversaw daily financial transactions ensuring accuracy and accountability
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Manager 5 Months Cricket Wireless | 02.2016 - 07.2016
Managed daily store operations, ensuring consistent customer service and sales execution.
Coached associates on product knowledge, selling techniques, and service standards.
Trained team members on POS procedures, cash handling, and transaction accuracy.
Monitored inventory levels, completed stock replenishment, and maintained organized sales floor displays.
Accomplished multiple tasks within established timeframes.
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General Manager 1 Year 4 Months Aladdins Eatery | 04.2014 - 08.2015
Directed daily restaurant operations, ensuring smooth service across dine-in, takeout, and catering channels.
Coordinated kitchen and front-of-house teams to improve communication and order accuracy.
Trained and scheduled staff to maintain coverage, service consistency, and accountability during peak periods.
Monitored inventory levels, ordered supplies, and reduced waste through disciplined stock control.
Resolved guest concerns promptly, protecting service standards and repeat business.
Reviewed labor, sales, and cash handling reports to support operational decisions.
Managed budget development, forecasting, and financial reporting processes to track progress toward organizational objectives accurately.
Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
Negotiated with suppliers to secure better pricing, reducing operational costs while maintaining product quality.
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Sales Associate 6 Months Manhattan Wireless | 10.2013 - 04.2014
Resolved billing concerns and service requests while maintaining professional customer interactions
Maintained organized displays, stocked merchandise, and updated promotional materials
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Supported store operations by balancing priorities, adapting quickly, and completing daily tasks efficiently
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Sales Associate 8 Months Metro PCS | 02.2013 - 10.2013
Assisted customers with wireless plan selection, device setup, and account questions
Explained phone features, accessories, and service options to support informed purchasing decisions
Processed sales transactions and handled payments accurately using point-of-sale systems
Troubleshot basic device and connectivity issues during in-store customer visits
Activated new lines, upgrades, and account changes following store procedures
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Engaged with customers to build rapport and loyalty.
Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
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