Adam Salcido
Sunland Park,NM
Summary
At Bob O-o’s Family Fun Center, I excelled in goal-oriented tasks and creating a fun and safe environment for both employees and patrons alike. With 4 years of management experience culminating in leadership, organizational planning, and customer service. Within my career, I have been more confident in my ability to problem solve, team building, and promote productivity as a team as well as my own independent tasks.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Manager
Bob O-o’s Family Fun Center
02.2018 - Current
- Maintained daily operations such as training employees, using POS for daily profits and money handling, and customer service
- Assisted fellow employees in completing daily tasks as a team
- Trained employees to understand the attractions they were operating to ensure customer satisfaction and safety as well as theirs
- Deal with customer dissatisfaction or questions with complete attention; figure out how to resolve such situations and/or misunderstandings
- Managed receiving food inventory to ensure its quality and storage; labeling correctly
- Ensured the cleanliness of the kitchen such as the storage of food and its preparation, no cross-contamination of utensils to prevent disease, and most importantly how the food was being cooked in our ovens
- Performed tasks such as detailing restrooms, ceiling, and floor tiles, keeping the ovens clean for overall cleanliness keeping a positive image of the store while being hospitable toward our patrons
- Maintained our prize inventory for our redemption area, keeping within a certain budget and if needed cut expenses
- Worked closely with other Managers and the General Manager regarding our party booking system to give clear policies and package prices to create a quality experience that can welcome a future returning customer
- Setting new prices or bringing/removing new items to sale
- Supervised the cash register to ensure that our products were correctly sold in full detail and that the customers were properly greeted
- Fix or troubleshoot any problems in the arcade area
- Have some minor experience in landscaping to maintain a pleasing outside experience for the customers
- Have some minor experience painting that helps create a well-maintained park
Education
Associate Of Arts And Sciences - Psychology
El Paso Community College
El Paso, TX03.2016
Skills
- Verbal and written communication
- Sales management
- Marketing
- Negotiation
- Multitasking Abilities
- Problem-solving aptitude
- Conflict Resolution
- Reliability
- Adaptability
- Team building
- Problem-solving abilities
- Time management abilities
- Employee Training
- Quality Control
- Professionalism
- Pricing strategy
- Cost Reduction
- Communication Skills
- Plan projects
Languages
Spanish
Professional Working
English
Native or Bilingual
Certification
Food handlers
Timeline
Manager
Bob O-o’s Family Fun Center
02.2018 - Current
Associate Of Arts And Sciences - Psychology
El Paso Community College
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