Summary
Overview
Work History
Education
Skills
Timeline
Generic

Adam Serrao

Loyalton

Summary

Experienced business professional with a strong focus on team collaboration, achieving results, operations management, strategic planning, and resource optimization. Known for flexibility in adapting to changing needs and providing reliable leadership. Prepared to make a significant impact in driving business success and fostering team growth.

Overview

29
29
years of professional experience

Work History

Owner / Operator

Farmhouse Restaurant
01.2020 - 01.2025
  • Managed all aspects of restaurant operations, including staff hiring, training, and scheduling
  • Developed menus, priced dishes, and maintained food quality standards
  • Oversaw procurement, inventory management, and supplier relations
  • Managed financials, budgeting, and cost control to ensure profitability
  • Implemented marketing strategies to increase community engagement and customer base
  • Maintained compliance with health and safety regulations
  • Fostered a positive work environment, encouraging teamwork and high performance

Position Title

Bragg Crane
01.2016 - 01.2019
  • Managed scheduling of cranes, equipment, and personnel to optimize project efficiency
  • Provided crane operation qualifications and ensured compliance with safety standards
  • Coordinated logistics and deployment of crane services for various projects
  • Maintained safety and regulatory compliance on job sites

Quality Control Supervisor

Creative Design Interiors
01.2013 - 01.2016
  • Managed scheduling, staffing, inventories, and payroll verification
  • Ensured job site readiness through thorough preparation and coordination
  • Conducted quality control inspections to meet safety and operational standards
  • Ensured quality control standards for interior design projects

Onsite Catering Manager

Carson City BBQ
01.2006 - 01.2016
  • Organized and managed individual catering events
  • Supervised onsite personnel and ensured flawless food delivery
  • Monitored customer satisfaction, exceeding expectations
  • Created organizational spreadsheets and developed staff training programs to improve efficiency and consistency

Customer Service / Sales Representative

Mission Linen / Ameripride Uniform Services
01.1996 - 01.2013
  • Managed inventory for diverse clients, maintaining par levels and ensuring timely deliveries
  • Resolved customer issues and promoted specialized product applications
  • Converted jeopardy customers into loyal clients, increasing market share
  • Developed existing clients’ usage inventory and entered new markets to expand service lines

Education

High School -

Washoe High School
01.1992

Skills

  • Operations management
  • Documentation and reporting
  • Hiring
  • Business planning

Timeline

Owner / Operator

Farmhouse Restaurant
01.2020 - 01.2025

Position Title

Bragg Crane
01.2016 - 01.2019

Quality Control Supervisor

Creative Design Interiors
01.2013 - 01.2016

Onsite Catering Manager

Carson City BBQ
01.2006 - 01.2016

Customer Service / Sales Representative

Mission Linen / Ameripride Uniform Services
01.1996 - 01.2013

High School -

Washoe High School