Adam Sharkawy
Staten Island,NY
Summary
Dynamic Sales Manager with a proven track record at Jaguar Land Rover of Brooklyn, leading a high-performing team to achieve top rankings in volume and customer satisfaction. Expert in sales coaching and performance management, driving a 40% closing average while fostering strong customer relationships and optimizing processes for enhanced profitability.
Overview
15
15
years of professional experience
Work History
Sales Manager / Desk Manager
Jaguar Land Rover of Brooklyn
11.2022 - 10.2025
- Manage and desk 130+ deals/month for new and pre-owned inventory.
- Lead a 9-person team, coaching for CSI and performance.
- Coordinate with F&I to streamline and increase deal profitability.
- Ranked Top 1 JLR dealership on East Coast, 2 Nationwide for volume and satisfaction.
- Directed 9 persons team; oversaw 130+ deals/month.
- Reduced turnover 50% through team development.
- Ensured brand compliance and operational consistency.
- Maintained 40% closing average throughout all lead sources.
Sales Manager / Team Leader
Cherry Hill Mercedes-Benz
Cherry Hill, NJ
01.2021 - 11.2022
- Maintained 35%+ close rate with daily desk operations.
- Led sales campaigns to exceed volume goals.
- Managed manufacturer compliance and program execution.
- Ensured all deliveries on time and monitored customer CSI.
- Maintained team product knowledge.
- Demonstrated and executed sales and closing strategies.
Sales Manager / Desk Manager
Cherry Hill KIA
Cherry Hill, NJ
04.2011 - 01.2021
- Improved showroom processes and training workflows.
- Raised sales 20% with enhanced customer response strategies.
- Built long-term customer relationships and loyalty.
- Managed 16 sales team to ensure closing around 31-35%.
- Produced 225 deals a month new and used.
- Coordinated work flow between Sales, BDC & Finance for timely deal delivery.
Education
Bachelor of Science - Architecture & Interior Design
Alexandria University
Skills
- Team leadership and development
- Recruitment and training
- Sales coaching
- Conflict resolution
- Performance management
- Closing techniques
- Vehicle product knowledge
- OEM incentives
- Upselling and cross-selling
- F&I product presentation
- Customer engagement and relationship management
- Financial literacy
- Data analysis and reporting
- CRM proficiency
- DMS proficiency
- Inventory management
- Process development and optimization
- Communication skills
- Negotiation skills
- Professionalism and adaptability
- Time management
Technology Proficiency
- CDK
- Dealertrack
- Drive Centric
- VAuto
- Votanza
- Roadster
- KBB ICO
- ACV Auctions
- Rapid Recon
- Carfax
- Automate
- Cox Automotive Systems
- Mastermind
- Netstar (MB)
- JLR Systems
- Chase Private Label
References
References available upon request.
Timeline
Sales Manager / Desk Manager
Jaguar Land Rover of Brooklyn
11.2022 - 10.2025
Sales Manager / Team Leader
Cherry Hill Mercedes-Benz
01.2021 - 11.2022
Sales Manager / Desk Manager
Cherry Hill KIA
04.2011 - 01.2021
Bachelor of Science - Architecture & Interior Design
Alexandria University