Adam Shaw
Kaysville,UT
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Learning Ambassador
Amazon
10.2021 - 04.2023
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Monitored and reported trainee progress, introducing new learning tools to address individual needs.
- Analyzed team performance and identified opportunities for additional training.
- Delivered instructional presentations on equipment use, focusing on efficiency and safety.
- Tracked attendance and evaluated progress for assigned trainees.
- Implemented diverse instructional methods, optimizing trainee engagement.
Car Sales Consultant
Larry H Miller Used Car Supermarket
07.2018 - 02.2020
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Answered telephone and email inquiries from potential customers.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
Store Manager
Tricked Out Accessories
10.2015 - 06.2018
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Recruited and hired top-level talent to add value and expertise to sales department.
Foods Area Manager
Lagoon Amusement Park
03.2012 - 10.2015
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Reviewed pricing and ordered food ingredients, kitchen appliances, and supplies.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
- Oversaw food preparation and monitored safety protocols.
- Motivated staff to perform at peak efficiency and quality.
- Managed staff schedules and maintained adequate coverage for all shifts.
Education
Associate of Science - Psychology
Salt Lake Community College
Salt Lake City, UT05.2024
Skills
- Staff Supervision
- Team-Oriented
- Creativity and Adaptability
- Strong Communication Skills
- Coaching & Being Coachable
- Problem Solving
Timeline
Learning Ambassador
Amazon
10.2021 - 04.2023
Car Sales Consultant
Larry H Miller Used Car Supermarket
07.2018 - 02.2020
Store Manager
Tricked Out Accessories
10.2015 - 06.2018
Foods Area Manager
Lagoon Amusement Park
03.2012 - 10.2015
Associate of Science - Psychology
Salt Lake Community College