Adam Sherman
Tempe,AZ
Summary
Knowledgeable student talented at learning quickly and adding value to any team. Strong history of successful projects using leadership, communication, and teamwork to complete tasks. Solid academic achievement paired with demonstrated commitment and integrity. Confident and passionate about learning new skills. Ambitious and driven individual ready and willing to work hard and learn from professionals. Brings outstanding computer and communication skills. Dedicated community service volunteer passionate about engaging in outreach programs and with community. Skilled in identifying resources to meet needs and recognized for providing exceptional emotional support to individuals obtaining help.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Outside Service Attendant
Arcis Golf
Gilbert, AZ
11.2023 - Current
- Greeted incoming customers, answered questions, provided information on course fees and availability.
- Monitored driving range and bag drop area for cleanliness and alignment with company standards.
- Oversaw daily maintenance to carts, equipment, clubs and facility in accordance with established preventive maintenance program.
- Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
Guest Services Representative
Oak View Group
Tempe, AZ
01.2023 - Current
- Assisted guests with ticketing, seating arrangements, and directions, providing accurate and up-to-date information about events and facility amenities
- Monitored and addressed guest concerns during events, maintaining a calm and helpful demeanor even in high-pressure situations
- Collaborated with event organizers, vendors, and other staff members to ensure smooth operations and seamless guest experiences
- Responded to inquiries and resolved guest issues promptly, ensuring a positive and memorable experience for all visitors
- Provided exceptional customer service by welcoming and assisting guests in a friendly and professional manner.
Security Guard
PES Security
Tempe, AZ
02.2023 - 02.2024
- Proficient in security strategies and risk management, I contributed to creating secure environments for Super Bowl LVII.
- Implemented and enforced security policies and procedures, ensuring compliance with company regulations and industry best practices
- Conducted regular patrols to monitor and ensure the security and safety of premises, personnel, and assets
Warehouse Manager
Clean Water Guys
Omaha, NE
01.2018 - 08.2022
- Organized warehouse design to maximize space for stock while allowing high volume traffic zones
- Provided information to shipping and receiving personnel regarding inventory stock
- Provided detailed instructions for job responsibilities, safety protocols, and company guidelines
- Managed multiple projects and tasks simultaneously while managing client expectations
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
Golf Caddy
Omaha Country Club
Omaha, NE
05.2018 - 08.2018
- Enforced course policies and upheld corporate values
- Communicated proactively to resolve disputes or handle complaints
- Maintained grounds and course to prevent hazards or unsightly damage
- Provided excellent and professional service to ensure great satisfaction
- Supplies accurate course and technique information.
Education
Bachelor of Arts -
Arizona State University
Tempe, AZ03-2025
High School Diploma -
Millard North High School
Omaha, NE05-2021
Skills
- Customer Service & Quality Assurance
- Time Management
- Staff Development
- Multitasking & Organization
- Verbal & Written Communication
- Operations Support
Certification
- OSHA
- Guard Card
Accomplishments
- Community Service Chairman of Phi Kappa Psi Fraternity
- DECA
Timeline
Outside Service Attendant
Arcis Golf
11.2023 - Current
Security Guard
PES Security
02.2023 - 02.2024
Guest Services Representative
Oak View Group
01.2023 - Current
Golf Caddy
Omaha Country Club
05.2018 - 08.2018
Warehouse Manager
Clean Water Guys
01.2018 - 08.2022
Bachelor of Arts -
Arizona State University
High School Diploma -
Millard North High School