Adam Shook
Summary
Service-oriented Associate Manager with commitment to excellence and more than 8 years of experience. Effective collaborator promoting great leadership and strategic planning skills. Proven history of efficiency and reliability, skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
12
12
years of professional experience
Work History
Associate manager
Thermo Fisher Scientific
02.2019 - Current
- Managing a team of 12 responsible for data entry, sample labeling, and sample relocation
- Delivered comprehensive reports on key performance indicators, driving data-driven decision-making among leadership teams.
- Assessing individual performance and potential to maximize team productivity.
- Collaborated closely with senior management on strategic planning efforts, aligning departmental goals with overarching company objectives.
- Successfully managed multiple high-priority tasks simultaneously while maintaining strict deadlines ensuring optimal resource allocation.
Owner operator
Atom Age Entertainment
01.2017 - 02.2019
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Consulted with customers to assess needs and propose optimal solutions.
- Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
Supervisor
Diesel Forward
10.2012 - 12.2016
- Supervising team of 18 people responsible for part disassembly
- Purchasing and payroll for department with consideration of monthly and yearly budgets
- Responsible for updating all chemical MSDS information to GHS information.
Education
Coursework in music theory and marketing
Harrisburg Area Community College
Harrisburg, PASkills
- Project Management
- Kaizen / 5s / Gemba
- Process improvement
- Team management
- Shipping / Receiving
- Operations Management
- Strategic Planning
- Staff Management
Communication Skills
- Providing quarterly presentations of performance and Kaizen review process
- Weekly presentations for stand-up meetings and leadership meetings
- Monthly presentations at Leadership meetings and Social Engagement Committee meetings
Leadership Experience
- Head of the Engagement committee for department of 100 people
- Gemba representative for Process Improvement team leading Gemba walks through departmental buildings.
- Subject Matter Expert for upgrading key software for Lab Inventory Management System
Personal Information
Title: Associate Manager
References
Available upon request
Timeline
Associate manager
Thermo Fisher Scientific
02.2019 - Current
Owner operator
Atom Age Entertainment
01.2017 - 02.2019
Supervisor
Diesel Forward
10.2012 - 12.2016
Coursework in music theory and marketing
Harrisburg Area Community College