Adam Shorkey
Ankeny
Summary
Dynamic worker that has had a lot of experience in multiple different aspects of business from sales to budgeting to team managment. Driven to learn and grown in business life and personal life. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
9
9
years of professional experience
Work History
Operations Manager
Blue Sky Property Management, LLC
08.2024 - Current
- Assisted in daily operations and workflow management to enhance efficiency.
- Supported team members by learning operational procedures and best practices.
- Increased occupancy by 12% at 3 underperforming properties since January 2025.
- Collaborated with team to identify areas for process improvement and streamline tasks.
- Participated in training sessions to develop skills in operational tools and systems.
- Developed and maintained relationships with external vendors and suppliers.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Analyzed and reported on key performance metrics to senior management.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Developed and implemented strategies to maximize customer satisfaction.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
General Manager
JRG Group, LLC
05.2022 - 08.2025
- Directed operational strategies to enhance efficiency across multiple departments.
- Spearheaded development of new market strategy, significantly enhancing brand recognition and customer base with innovative advertising campaigns.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
- Negotiated with suppliers to secure better pricing, reducing operational costs while maintaining product quality.
- Mentored team leaders, fostering professional development and performance improvement.
- Implemented quality assurance protocols to maintain high service standards.
- Analyzed market trends to inform strategic decision-making and business growth.
- Developed training programs that improved employee engagement and retention rates.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Formulated policies and procedures to streamline operations.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
Regional Manager
Impact Self Storage
05.2019 - 05.2022
- Made and developed processes and procedures for sales and rentals process that are still used today.
- Fostered relationships with local businesses to enhance community engagement and drive referral traffic.
- Established and maintained operational standards for 15 locations.
- Led operational initiatives to enhance customer satisfaction and service delivery across multiple facilities.
- Developed and implemented strategic plans to optimize revenue growth and market presence in the region.
- Trained and mentored site managers to improve staff performance and operational efficiency.
- Analyzed market trends to identify opportunities for expansion and competitive positioning within the industry.
- Supervised various locations, enforcing high-quality standards of operation.
Construction Foreman
JRG Group, LLC
04.2017 - 05.2019
- Oversaw daily construction operations, ensuring compliance with safety regulations and project specifications.
- Managed schedule for maintenance on rental properties and for house flips.
- Managed subcontractor performance, coordinating schedules to maintain workflow efficiency.
- Conducted regular site inspections to identify hazards and implement corrective actions.
- Streamlined material procurement processes, reducing delays in construction timelines.
- Implemented quality control measures, enhancing overall project outcomes and client satisfaction.
- Verified and submitted team timesheets.
Education
Associate - General Studies
Des Moines Area Community College
Boone05-2017
High School Diploma -
Roland Story High School
Story City, IA05-2015
Skills
- Customer service
- Communication and Outreach
- Team leadership
- Customer relationship management
Timeline
Operations Manager
Blue Sky Property Management, LLC
08.2024 - Current
General Manager
JRG Group, LLC
05.2022 - 08.2025
Regional Manager
Impact Self Storage
05.2019 - 05.2022
Construction Foreman
JRG Group, LLC
04.2017 - 05.2019
Associate - General Studies
Des Moines Area Community College
High School Diploma -
Roland Story High School