Adam Shuck
Klamath Falls,OR
Summary
Highly skilled and versatile professional with extensive experience in retail sales, stocking, cashiering, and customer service. Proven expertise as a Customer Acquisition Specialist, successfully selling leads to insurance agents. Demonstrated technical proficiency as an RV Technician and hands-on experience in landscaping maintenance. Adept at executing planograms, managing inventory, and providing exceptional customer service. Strong communicator with a talent for building relationships and delivering tailored solutions to meet customer needs. Committed to excellence in fast-paced environments and achieving high-quality results across various roles.
Overview
11
11
years of professional experience
Work History
Customer Acquisition Specialist
TJ Marketing
09.2023 - 09.2024
- Make outbound calls to prospective clients to generate leads for insurance agents.
- Gather necessary information from potential clients to qualify leads.
- Accurately fill out lead forms with the correct information.
- Submit completed lead forms to the appropriate agents.
Sales Associate
Blue Dream
02.2020 - 08.2023
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
RV Technician
American Marine & RV
03.2017 - 09.2019
- Installed newly purchased equipment in recreational vehicles.
- Diagnosed and repaired problems in recreational vehicles.
- Prepared the sales floor for recreational vehicles and inventory.
- Customer service
Sales Associate Specialist
Staples, The Office Supply Superstore
05.2013 - 09.2016
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers and helped with product questions, selections, and purchases.
Education
High School Diploma - General
Mazama High School
Klamath Falls, OR06.1999
Skills
Customer service
Timeline
Customer Acquisition Specialist
TJ Marketing
09.2023 - 09.2024
Sales Associate
Blue Dream
02.2020 - 08.2023
RV Technician
American Marine & RV
03.2017 - 09.2019
Sales Associate Specialist
Staples, The Office Supply Superstore
05.2013 - 09.2016
High School Diploma - General
Mazama High School