Diverse professional offering a wealth of knowledge and experience with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Executive Assistant & Property Manager
ABC Management Co
Beachwood, OH 44122/Akron, OH 44306
05.2023 - Current
Worked closely as the Executive Assistant to the Chief of Operations to assist in the running of over 44 properties consisting of conventional, low income, and student residential rentals totaling over 5,000 units
Worked as the Property Manager for a low income Senior High Rise
Proficient use of OneSite, PayCor, Adobe, Outlook, etc.
Collected information and completed official documents for all properties in accordance with HUD, finical institutions, and company guidelines
Main point of contact for escalated complaints, handled them accordingly
Updated spreadsheets and databases to track, analyze, and report on performance of properties
Completed HUD & Tax Credit certifications and recertificatios
Completed corporate contracts, management plans, management agreements, capital budgets, etc.
Formed lasting relationships with vendors, contractors, City Officials, HUD representatives, and more
CEO & Founder
The Clean Kings LLC
Ravenna, OH 44266
01.2020 - Current
Oversaw budgets, payroll, and networking
Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth
Led operational oversight and budgetary supervision for multiple accounts and locations
Used multiple platforms and social media to promote the business, as well as designed the logo and templates
Personally attended meetings for new clients wants and needs to offer a customized quote
Property Manager
National Church Residences
Cuyahoga Falls, OH 44223
04.2022 - 05.2023
Proficient use of Yardi, Workday, SmartSheet, Outlook, Word, etc.
Completed HUD certifications and recertifications
Went through REAC inspections and coordinated with maintenance to correct any findings
Upheld community rules and enforced them with residents
Went over monthly and yearly budgets and allocated money accordingly with the Regional Portfolio Leader
Car Sales Associate
US Auto Sales
Johnson City, TN 37601
06.2021 - 04.2022
Proficient use of Salesforce, Outlook, Microsoft Teams, etc.
Qualified buyers by matching requirements and interests to various vehicle models and discussing finance options
Greeted customers on lot and in showroom to answer questions about brand and available inventory
Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
Used multiple platforms and social media to promote the business, as well as personally went out introduced myself and the new company to the surrounding market
Lead Leasing Consultant
Windsor Realty & Management, Inc.
Kent, OH 44240
07.2017 - 05.2021
Proficient use in DocuSign, Word, Omni, AM Rent, TransUnion, Google Docs, Skyline, & Reservation Master Pro, etc.
Worked closely with the Regional Manager to operate 2 properties consisting of hotel rooms along with traditional residential rentals totaling over 550 units
Delivered 3 day's and late rent notices and followed up on retrieving past due balances
Used pest control practices to treat units for unwanted pests
Completed monthly and quarterly tax reports for hotel room rentals including sales tax and local bed tax
Formed new documents to be used for everyday leasing needs
Assistant Property Manager
Park Lane Manor Of Akron
Akron, OH 44306
07.2015 - 07.2017
Assisted in the day to day operations and management of over 300 townhomes
Proficient use of AppFolio, Office, etc.
Delivered 3-day notices, followed up on past due accounts, and attended court for evictions
Worked with the Section 8 program through AMHA
Organized all outside vendors along side the proper team members
Used multiple platforms and social media to promote the business and the business' available units
Education
Course Completion - Real Estate
Hondros College of Business
Uniontown, OH 44685
2014
High School Diploma -
Parkersburg South High School
Parkersburg, WV 26101
2013
Skills
Fair Housing Knowledge
Staff Management & Training
Administrative Support
Leasing, Sales, & Marketing
Organization, Planning, & Coordination
Multi-Family Property Management
Conflict Resolution Techniques
Project Oversight
Recognitions
SAM Award // Service Always Matters - Excellent Customer Service
Soar Above Award // Top Sales Associate
Performance Excellence Award // Highest Average Finical Performance
Rising Star Award // Highest Level of Achievement in a New Hire's First Quarter
Certification
Certified Leasing Consultant
American Red Cross First Aid/CPR/AED Certification