Summary
Overview
Work History
Education
Skills
Timeline
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Adam Sinisgalli

Miami,FL

Summary

Experienced cabin crew member with a strong record of excellence in safety, service, and customer satisfaction across international operations. Eager to contribute my skills and professionalism to my dream company Delta.

Overview

9
9
years of professional experience

Work History

Cabin Crew Member

Norse Atlantic Airways
New York, New York
06.2022 - 09.2025
  • Delivered exceptional customer service to enhance passenger experience.
  • Ensured compliance with safety regulations and emergency procedures.
  • Worked across multiple international bases, adapting to and collaborating with teams with a wide range of cultural backgrounds.
  • Maintains valid EASA and UK Cabin Crew attestations and medical certificates in full compliance with regulatory standards.

Flight Attendant/Lead Flight attendant

Spirit Airlines
Ft. Lauderdale, USA
04.2021 - 04.2022
  • -DOT FAA certified Flight Attendant
  • -Certified on Airbus A319, A320, A320N, A321
  • -Worked as Lead Flight Attendant
  • -Based at FLL airport in USA
  • -Maintains KCM and all other security privileges
  • -Trained in de-escalation tactics

Cabin Crew

Norwegian Air Shuttle
Ft. Lauderdale, USA
04.2019 - 01.2021
  • -EASA Class CC certified and licensed Cabin Crew Attestation
  • -Holds valid Cabin Crew medical license which expires 3Jun24
  • -Holds Aircraft qualification type variant card for both Boeing 787-8 & 787-9
  • -Based at FLL airport in USA
  • -All flights were transatlantic
  • -Worked in a diverse work environment with colleges from bases all over Europe and Asia
  • -CPR Certified

Rental Sales Agent Seasonal

Alamo
Ft. Lauderdale, USA
12.2018 - 04.2019
  • -Processed rental car contracts in a fast pace environment
  • -Calmly dealt with irritable customers and children
  • -Sold & explained insurances & coverages to customers
  • -Maintained a high SQI score and regularly received compensation for going above and beyond
  • -Met and exceeded company set yields for sales & up-sells
  • -Processed rate changes, walkups, and cancellations

Office Coordinator/Executive Assistant

ULTRA Music Festival
Miami Beach, USA
08.2017 - 06.2018
  • -Processes all orders in coming and out going
  • -Work under set time constraints and prioritize time-sensitive tasks
  • -Communicate with appropriate companies/individuals for specific requests
  • -Generate documents for approval (full itineraries, etc.)
  • -Worked with high profile individuals and DJ's while maintaining a professional demeanor
  • -Sort and distribute mail
  • -Coordinate travel for executives & maintain detailed schedules

Guest Experience/Concierge

EAST
Miami, USA
03.2017 - 08.2017
  • -Provided luxury service, anticipated guest needs, and coordinated with appropriate departments to resolve challenges
  • -Responsible for credit limit reports, maintaining a bank, and handling large sums of cash
  • -Maintained a professional concierge relationship with establishments and companies throughout Miami
  • -Leader of up-sell program which averaged 15K a month in additional revenue for hotel
  • -Dealt with VIP/High profile individuals, while maintaining a professional demeanor

Education

Bachelor of Science - Sports/Event/Entertainment Management

Johnson & Wales University
Providence, RI

Skills

  • Exceptional customer service and hospitality
  • Multicultural communication and adaptability
  • Team collaboration and leadership support
  • Clear and confident verbal communication
  • Conflict, resolution, and de-escalation
  • In flight passenger safety and security
  • Strong situational awareness
  • Attention to detail and presentation standards

Timeline

Cabin Crew Member

Norse Atlantic Airways
06.2022 - 09.2025

Flight Attendant/Lead Flight attendant

Spirit Airlines
04.2021 - 04.2022

Cabin Crew

Norwegian Air Shuttle
04.2019 - 01.2021

Rental Sales Agent Seasonal

Alamo
12.2018 - 04.2019

Office Coordinator/Executive Assistant

ULTRA Music Festival
08.2017 - 06.2018

Guest Experience/Concierge

EAST
03.2017 - 08.2017

Bachelor of Science - Sports/Event/Entertainment Management

Johnson & Wales University

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