Cars
Adam Smith
Sales Associate
Stanhope,NJ
Summary
A self-motivated and energetic Sales Professional with an extremely effective and strong sales background and effective relationship building and client retention skills strategically negotiates, closes deals and increases sales. Leverages social media and internet marketing with consistent networking and follow-up to meet aggressive sales quotas while maintaining integrity and providing exceptional customer service. Demonstrates natural sense of urgency and passion for cars and trucks while juggling many initiatives to achieve sales objectives in fast-paced competitive environment.
Overview
2
2
Languages
5
5
years of post-secondary education
4
4
years of professional experience
Work History
Personal Shopper
Shoprite Of Byram
Byram, NJ
10.2020 - 11.2021
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Noted customer special requests, preferences and favorite products in CRM to enhance service and build brand loyalty.
- Worked productively with customers to meet order requirements and service expectations.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Tracked substitutions and informed customers of changes.
Automotive Sales Professional
John Johnson Automotive Group
Hackettstown, NJ
01.2021 - 08.2021
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Answered telephone and email inquiries from potential customers.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Outlined sales, warranty and service procedures.
- Established and devised strategy to meet personal goals consistent with dealership standards of productivity.
- Tracked down hard-to-find merchandise at diverse locations.
- Contacted associated dealerships to locate desired vehicles meeting customer specifications.
- Drove team revenue totals by bringing in 15-20 car sales monthly.
- Managed over 30 customer calls per day
Retail Associate
Shoprite Of Byram
Byram, New Jersey
03.2018 - 10.2020
- Maintained clean sales floor and straightened and faced merchandise.
- Promoted offerings by expression passion for company brand, products, services and solutions to customers.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Suggested and was apart of the team that improved upon an outdated system to increase order efficiency by 75%
Education
Some College (No Degree) -
Sussex County Community College
Newton, NJ 09.2020 - Current
High School Diploma -
Hopatcong High School
Hopatcong, NJ 09.2016 - 06.2020
Skills
Financing Options
Aftermarket products
Entrepreneurial
Schedule Management
Relationship building
Consultative techniques
Lead prospecting
Product and service sales
Revenue Generation
Accomplishments
- Documented and resolved Worldwide Lack of Inventory Issue which led to an extra 10-25 cars sold monthly.
- Achieved higher retention rate of leads by introducing mobile alerts for Chat/Text/E-Mail responses.
- Achieved 75% more retail shop-from-home sales by introducing Alphabetized and Categorized lists for personal shoppers, which is now used in the majority of Wakefern stores.
Interests
Travel
Design
Social Media Marketing
Timeline
Automotive Sales Professional
John Johnson Automotive Group
01.2021 - 08.2021
Personal Shopper
Shoprite Of Byram
10.2020 - 11.2021
Some College (No Degree) -
Sussex County Community College
09.2020 - Current
Retail Associate
Shoprite Of Byram
03.2018 - 10.2020
High School Diploma -
Hopatcong High School
09.2016 - 06.2020