Adam Smith
Columbus,OH
Summary
Dynamic technician with a proven track record at Vivint Home Security, excelling in troubleshooting and repairs. Recognized for enhancing team performance through effective training and strong attention to detail. Adept at multitasking and improving processes, ensuring high-quality service in fast-paced environments while maintaining safety standards.
Overview
3
3
years of professional experience
Work History
Technician
Vivint Home Security and Automation
03.2025 - 07.2025
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
Clerk/Cashier
Krogers Grocery Store
10.2024 - 03.2025
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
Flex Supervisor
Sheetz
07.2023 - 04.2024
- Managed multiple projects simultaneously while maintaining strict deadlines and high-quality standards.
- Implemented a comprehensive training program that led to a significant increase in staff competency levels.
- Mentored new employees, providing guidance on company policies, procedures, and best practices.
- Streamlined warehouse processes for increased efficiency and reduced turnaround times.
- Assisted other departments as needed to maintain smooth operations across all areas of the company.
- Enhanced workplace safety by conducting regular inspections and addressing potential hazards proactively.
- Addressed employee concerns promptly, fostering a positive work environment that encouraged growth and development.
Pits
City BBQ
02.2022 - 07.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Education
East High School
Columbus05-2009
Skills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Performance improvement
- Tech-Savvy
Timeline
Technician
Vivint Home Security and Automation
03.2025 - 07.2025
Clerk/Cashier
Krogers Grocery Store
10.2024 - 03.2025
Flex Supervisor
Sheetz
07.2023 - 04.2024
Pits
City BBQ
02.2022 - 07.2023
East High School
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