Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Adam Smithgall

Grand Rapids,MI

Summary

A seasoned professional with a robust background in project management and customer relations, notably at Black Bear Decking and Carpentry. Demonstrated expertise in business operations and installation knowledge, achieving significant client satisfaction and repeat business through exceptional service and strategic relationship building. Skilled in project estimating and effective communication, ensuring successful project outcomes.

Knowledgeable with solid background in carpentry, specializing in residential and commercial projects. Successfully completed numerous construction and renovation tasks, ensuring high-quality craftsmanship. Demonstrated expertise in problem-solving and attention to detail, contributing to project efficiency and excellence.

Offering strong foundation in practical skills and willingness to learn and grow in carpentry industry. Brings solid understanding of construction techniques and ability to quickly grasp new concepts and tools.

Ready to use and develop skills in woodworking and remodeling roles.

Overview

8
8
years of professional experience

Work History

Owner/Installer

Black Bear Decking and Carpentry
12.2020 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for materials.
  • Laid out materials and system components to prepare for installation.
  • Operated tools, equipment, and machinery according to safety standards.
  • Installed complete systems at new residential and business construction sites.
  • Enhanced customer satisfaction by providing timely and accurate installations.
  • Collaborated with team members to ensure smooth workflow and successful project completion.
  • Maintained a safe work environment by strictly adhering to safety protocols and guidelines.
  • Calculated materials and time needed for each job.
  • Addressed client concerns professionally, demonstrating a commitment to excellent customer service throughout the installation process.
  • Conducted thorough pre-installation assessments to identify potential issues and develop solutions in advance.
  • Installation of residential building materials, such as wood and composite decking, kitchens, bathrooms, basements and other remodel projects.

Decking Installer

Best Roofing and Construction
06.2019 - 12.2020
  • Laid out materials and system components to prepare for installation.
  • Operated tools, equipment, and machinery according to safety standards.
  • Installed complete systems at new residential and business construction sites.
  • Enhanced customer satisfaction by providing timely and accurate installations.
  • Calculated materials and time needed for each job.

Inside Sales

Wimsatt Building Materials
08.2018 - 06.2020

Supervised contractor accounts.


Build and input material orders.

Material breakdowns such as siding and roofing using blueprints.

Assist customers with material orders and questions

Installer/project Manager/Foreman

DG Construction Management
03.2017 - 06.2018
  • Laid out materials and system components to prepare for installation.
  • Operated tools, equipment, and machinery according to safety standards.
  • Installed complete systems at new residential and business construction sites.
  • Enhanced customer satisfaction by providing timely and accurate installations.
  • Collaborated with team members to ensure smooth workflow and successful project completion.
  • Maintained a safe work environment by strictly adhering to safety protocols and guidelines.
  • Calculated materials and time needed for each job.
  • Addressed client concerns professionally, demonstrating a commitment to excellent customer service throughout the installation process.
  • Conducted thorough pre-installation assessments to identify potential issues and develop solutions in advance.

Education

High School Diploma -

Comstock Park High School
Comstock Park, MI
06.2001

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Client service
  • Project management
  • Business management
  • Business planning
  • Project estimating
  • Sales management
  • Wide array of installation knowledge

Accomplishments

United States Navy Veteran.


Active Duty and Proudly served in Operation Enduring Freedom & Opperation Iraqi Freedom.


Activly took part in the builing and programing of speciality and conventional explosive ordnance.


Honorably discharged June 2005 ( DD-214 available upon request )

Timeline

Owner/Installer

Black Bear Decking and Carpentry
12.2020 - Current

Decking Installer

Best Roofing and Construction
06.2019 - 12.2020

Inside Sales

Wimsatt Building Materials
08.2018 - 06.2020

Installer/project Manager/Foreman

DG Construction Management
03.2017 - 06.2018

High School Diploma -

Comstock Park High School
Adam Smithgall