Summary
Overview
Work History
Education
Skills
Timeline
Generic

Adam Snyder

Toledo,OH

Summary

Dedicated sales professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

15
15
years of professional experience

Work History

Inside Sales

Alro Steel Corporation
03.2022 - Current
  • Manage incoming customer quotes and orders for steel and aluminum supplies with a high level of accuracy to ensure prompt and error free processing, accurate pricing and lead time alignment
  • Advise customers on material selection, availability and processing options based on technical specifications and production requirements
  • Work in tandem with outside sales team to support customer accounts and identify future opportunities
  • Coordinate with warehouse and logistics to schedule timely delivery and pick up orders
  • Collaborate with purchasing to procure material when on hand inventory does not meet order demands
  • Set up and maintain customer specific pricing structures to align with sales agreements and profitability goals
  • Interpret customer blueprints to determine optimal material processing methods and requirements
  • Partner with accounting to verify account status and ensure customers remain in good financial standing
  • Built and maintain strong relationships with diverse customer base and co-workers through consistent high level communication



Customer Pick up Coordinator

Sofo Foods
09.2013 - 03.2022
  • Answered and directed calls to manage customer accounts, respond to service queries and help place pick up orders.
  • Coordinated options to customers to set up pick up times and handle product delivery to customer vehicles.
  • Worked with, and built relationships with, outside vendors to coordinate product pick ups, sample pick ups, product availability and update on total stock of their lines of items.
  • Dealt with customer payments on current and outstanding account balances.
  • Developed close relationship with warehouse staff to ensure order accuracy and positive experience for customers.
  • Resolved company errors on customer orders and fixed via UPS to ensure customer issues were fixed in timely fashion.

Inside Account Manager

Sofo Foods
09.2013 - 03.2022
  • Built relationships with store managers, business owners and distribution partner sales teams by employing industry expertise and knowledge, retail strategies and sales tactics.
  • Encouraged cross-selling of additional products and services through relationship-building and acquired understanding of customer business needs.
  • Increased sales volume and expanded product line to new and existing customers.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Managed accounts to retain existing relationships and grow share of business.
  • Accuracy on all orders taken for customers for deliveries and pick ups to ensure customer satisfaction.

Shift Lead Manager

Speedway Gas Station
06.2010 - 09.2013
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Utilized interpersonal communication skills to enhance customer experience and add value to each interaction.
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Worked closely with team members to create work schedule that allowed for employee availability to match times scheduled to work.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.

Education

Bachelor of Science - Technology

Bowling Green State University
Bowling Green, OH
12.2021

Skills

  • Detail-Oriented
  • Customer Service
  • Relationship Building
  • Decision Making
  • Problem Solving
  • Accuracy
  • Account management

Timeline

Inside Sales

Alro Steel Corporation
03.2022 - Current

Customer Pick up Coordinator

Sofo Foods
09.2013 - 03.2022

Inside Account Manager

Sofo Foods
09.2013 - 03.2022

Shift Lead Manager

Speedway Gas Station
06.2010 - 09.2013

Bachelor of Science - Technology

Bowling Green State University

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