Accomplished leader with extensive experience in management, team development, and process optimization. Proven track record of increasing productivity and efficiency while fostering a culture of safety and collaboration. Recognized for exceptional leadership, innovative problem-solving, and dedication to achieving organizational goals.
Overview
22
22
years of professional experience
Work History
Engineering Specialist V
FedEx Ground-Gulf Coast District
01.2021 - Current
Advises, plans, develops, and designs District engineering/operational plans to optimize efficiencies in business objectives
P&D, CDAS, CCRs, Contingency
My Schedule Knowledge, Engineering EDP, Blue Yonder and ERMA for stations in the GCST
Multiple Projects, opening new building, Mid-level meetings, engineering projects for Inbound
DMT docks, ISS engineering, SBDD
Hosting multiple calls, Inbound training, OB/OTP/P&D training
Leverages operational knowledge of various facilities
Collaborates with Managers to monitor adherence to plans
Develop and assist management in implementation of action and support compliance and training efforts that they identify in the district
Sort Manager
FedEx Ground-Corpus Christi 784 & San Antonio 782
06.2018 - 01.2021
Successfully completed Senior Manager Mentor/Mentee Program in FY20
Rolled out MySchedule in SANA/782
Knowledge of ERMA, Blue Yonder and EDP
Effectively managed Preload, Outbound and OTP sort operations
Exceeded TLH goals for FY18, FY19 and FY20
Currently a member of the DCRT Team for the Gulf Coast District
Previously a member of the DQC team, People Team, Safety Team, Service Team and Efficiency Team
Successfully hired and trained individuals to become part of the team
Created and maintained a safe and engaging work environment
Proactively sought out individuals eligible for promotions within the team
Gained hands on experience in the areas of P&D and Senior Manager roles when coverage was needed
Circle of Honor Award FY20
Sort Manager of the Year FY20
Manager
M.K. Davis Restaurant & Bar
01.2007 - 07.2018
Manages over 60 employees
Process payroll
Effectively organize time, space, and resources in order to maintain a high standard of quality as well as ensure the products meet the defined standards of quality
Tabulate cash, check, and credit card charges
Planned and implemented a marketing strategy in order to attract a new array of customers
Ability to perform a variety of tasks from waiting on tables, bartending, dishwashing, bussing, and a multitude of others
Operation Manager
Fedex Ground-West San Antonio
01.2015 - 06.2018
Preload and Outbound experience
Led a diverse team of up to 30 employees on the preload and outbound
Communicate effectively with contractors
Trained employees on proper loading, unloading and sorting methods
Created a safe work environment ensuring employees Osha compliance
Set up expectations and held employees accountable for achieving goals
Provided daily performance feedback to employees recognizing achievements and providing counsel and discipline as needed Established recognition and reward programs
Senior Admin Clerk
FedEx Ground
06.2011 - 12.2015
Supervised admin staff, optimized customer service processes, and maintained operational efficiency
QA Clerk I & II
FedEx Ground
01.2007 - 01.2011
Ensured package accuracy, compliance with safety protocols, and customer satisfaction
Package Handler
FedEx Ground
08.2007 - 12.2007
Maintained high sorting efficiency and adherence to safety standards
Kitchen Manager
M.K. Davis Restaurant & Bar
12.2004 - 01.2007
Managed the entire kitchen staff of over 15 employees
Able to perform all kitchen duties from dishwasher, prep cook, line cook, to head grill
Check in all produce and goods from 3rd party vendors – quality check for freshness
Schedules of all kitchen staff
Able to maintain a low turnaround of staff
Line Cook
M.K. Davis Restaurant & Bar
05.2003 - 12.2004
Learn the ins and outs of the restaurant on the kitchen side
Prepped all food from fresh state to delivered state
Ensured quality of food was delivered in a timely manner
District Vice President at International Longshoremen's Association South Atlantic and Gulf Coast DistrictDistrict Vice President at International Longshoremen's Association South Atlantic and Gulf Coast District
Executive Assistant to the Executive Director at Gulf Coast Protection DistrictExecutive Assistant to the Executive Director at Gulf Coast Protection District