Adam Sparks
Hoffman Estates,IL
Summary
Results-oriented sales worker who engages with customers to establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
11
11
years of professional experience
Work History
Corporate Sales Manager
EA Langenfeld Associates
Mount Prospect, IL
08.2023 - 06.2026
- Developed strategic sales plans to enhance client and customer engagement and drive revenue growth.
- Established long-term relationships with key clients and customers, ensuring alignment with their evolving needs.
- Analyzed and created monthly, quarterly, and yearly reports on sales performance metrics, highlighting areas requiring attention or action.
- Participated in and executed customer line reviews, presenting product assortments and business strategies that resulted in successful product placements and expanded distribution.
- Coordinated email Pardot campaigns to promote client products, programs and specials.
- Analyzed market trends and competitor activities to identify new business opportunities and target markets.
- Coordinated and managed multiple trade show booths simultaneously, overseeing setup, logistics, and on-site operations to ensure a professional and consistent brand presence.
- Utilized Salesforce to track sales activities, manage customer accounts, and monitor opportunities throughout the sales pipeline.
Account Development Manager / National Account Sales Representative
Apex Tool Group
06.2022 - 08.2023
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Recommended brand products to customers to encourage repeat purchases and foster customer loyalty.
- Facilitated client satisfaction and renewed customer relations to drive growth.
- Educated clients on new products or services to increase customer engagement with brand.
- Created and executed the selling of customer specific promotions.
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Coordinated with internal teams to facilitate prompt delivery of client projects.
Illinois End User Sales Representative
Klein Tools
01.2022 - 06.2022
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Developed and delivered engaging sales presentations to convey product benefits.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Generated new leads through networking and attending industry events.
Inside Sales Representative
Klein Tools
01.2018 - 01.2022
- Managed over 1,000 accounts across the United States.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Provided friendly and professional customer interactions.
- Identified needs, delivered solutions, and overcame objections through consultative selling skills.
- Provided solutions customers' questions regarding products, prices, and availability.
- Attended meeting and sales events to learn latest developments and brainstorm new sales strategies.
- Set up new accounts, established customer credit and set up payment methods.
- Developed strategic relationships with existing customers by learning preferences and managing regular communications.
- Used CRM software to maintain detailed contact logs and account records.
- Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
Sales Management Trainee
Enterprise-Rent-A-Car
01.2017 - 01.2018
- Successfully grew branch profits by upselling customers on company's various products and protections
- Grew branch customer service scores by successfully exceeding corporate expectations
- Created and built key relationships with accounts
- Marketed company to new accounts to earn their business
- Found solutions to customer problems in order to win their business
- Completed 3 month training program at Enterprise O’Hare
- Manager - National & Alamo O’Hare
- Managed a fleet of over 3,000 cars
- Generated Car Sale Leads
Inside Sales Representative
W.W. Grainger, Inc
01.2016 - 01.2017
- Managed 200 accounts across the United States with annual sales of $2 Million.
- Made key decisions to influence sales for mid-sized customers, while growing revenue and profits.
- Built key business relationships with customers.
- Answered customers' questions regarding products, prices, and availability.
- Created and submitted quotes and bid opportunities.
- Resolved customer issues by implementing solutions to fit their needs.
- Educated customers on the vast company resources.
- Used CRM software to maintain detailed contact logs and account records.
Promotions/Marketing Assistant
97.1 FM The Drive WDRV Chicago
01.2015 - 01.2016
- Hosted promotional events all over the Chicagoland Area.
- Worked alongside sales staff generating leads and providing customer service to clients.
- Interacted with current listeners and generated new listeners for the station.
- Created event recap presentations for the sales team to review.
Education
Bachelor's Degree - Communication
Illinois State University
Normal, IL05-2014
Skills
- Client Satisfaction
- Customer Relationship Management
- Account and Territory Management
- Networking
- Microsoft Office
- Post-Sales Support
- Problem-Solving Strengths
- Onsite Product Demonstrations
- Inside and Outside Sales
- Promotions and Marketing Strategies
- Presentation Creation
Databases I Have Used
- Salesforce
- CRM
- Microsoft Office
- SAP
Trainings
Successfully completed W.W. Grainger's 3 month Sales Training Program.
Timeline
Corporate Sales Manager
EA Langenfeld Associates
08.2023 - 06.2026
Account Development Manager / National Account Sales Representative
Apex Tool Group
06.2022 - 08.2023
Illinois End User Sales Representative
Klein Tools
01.2022 - 06.2022
Inside Sales Representative
Klein Tools
01.2018 - 01.2022
Sales Management Trainee
Enterprise-Rent-A-Car
01.2017 - 01.2018
Inside Sales Representative
W.W. Grainger, Inc
01.2016 - 01.2017
Promotions/Marketing Assistant
97.1 FM The Drive WDRV Chicago
01.2015 - 01.2016
Bachelor's Degree - Communication
Illinois State University