Self-motivated Business Manager that brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff.
Overview
24
24
years of professional experience
Work History
In School Suspension Coordinator
Tempe Union School District
04.2024 - Current
Entered data, generated reports, and produced tracking documents.
Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
Gathered and organized materials to support operations.
Coach
Mountain Pointe High School
07.2022 - Current
Promoted sportsmanship values among athletes, fostering a positive competitive atmosphere within the team environment.
Boosted player confidence through personalized training sessions and continuous feedback.
Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.
Developed strong relationships with players'' families to encourage support and involvement in their athletic growth.
Managed practice schedules, ensuring efficient use of time and resources for optimal results.
Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.
Improved team cohesion by organizing regular bonding activities and fostering a supportive environment.
Facilitated open communication between players, parents, staff members, ensuring that all concerns were addressed promptly and effectively.
Increased athlete''s skills development through individualized training plans based on each player''s strengths and weaknesses.
Conducted regular performance evaluations, providing athletes with constructive feedback and setting clear goals for improvement.
Paraprofessional Educator/Coaching Assistant
Mountain Pointe High School
06.2022 - 04.2024
Provided support during classes, group lessons, and classroom activities.
Facilitated seamless transitions between learning activities by efficiently organizing supplies and preparing spaces for optimal productivity.
Maintained inclusive learning environment to enable students to gain maximum benefit from lessons.
Prepared reports and maintained administrative records.
Took part in professional development workshops to boost skills.
Collaborated with instructors to develop engaging lesson plans.
Aided teachers in coordinating extracurricular events and field trips, providing enriching experiences beyond the traditional classroom setting.
Contributed to a positive classroom culture by establishing strong relationships with students and maintaining open communication with families.
Boosted classroom engagement by incorporating interactive, hands-on activities into daily lesson plans.
Supported special needs students through one-on-one assistance, enabling them to reach their full potential in an inclusive environment.
Prepared instructional materials for classroom use, ensuring timely delivery of relevant resources for each lesson.
Monitored student classroom and outdoors activities to promote student safety.
Enriched the learning experience by integrating real-world examples into lessons, stimulating critical thinking and deeper understanding of subject matter.
Supported student learning objectives through personalized and small group assistance.
Maintained safety and security by overseeing students in recess environments.
Delivered curriculum in both one-on-one lessons and group learning environments.
Enhanced student comprehension by implementing differentiated instruction techniques tailored to individual learning needs.
Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Provided ongoing feedback to teachers regarding student progress, facilitating necessary adjustments to better support individual growth.
Promoted sportsmanship values among athletes, fostering a positive competitive atmosphere within the team environment.
Boosted player confidence through personalized training sessions and continuous feedback.
Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.
Developed strong relationships with players'' families to encourage support and involvement in their athletic growth.
Enhanced team performance by developing and implementing effective coaching strategies.
History Teacher/Coach
Maricopa High school
06.2021 - 06.2022
I made daily and weekly lesson plans
I worked with many different types of students to help them understand the History of the United States and the World
Displayed great team working skills with not only students but other teachers.
Football Coach
Maricopa High school
07.2020 - 06.2022
I helped build team unity and a winning tradition
I made practice plans and weekly schedules
I was in charge of profiling the weekly opponents.
Field Relief Manager/ Area Manager
U-Haul
08.2018 - 10.2020
Served as a primary point-of-contact for customers, answering questions and solving challenges quickly under pressure
Was in direct communication with 10+ General Managers on a daily basis
Served as the primary trainer of newly hired General Managers
Served as the primary point of contact for all fleet movements
Trained all management staff on all fleet policies and procedures
Trained all management staff on all fleet maintenance and ordering systems
Trained all management staff in all store operation and processes
Trained all management staff in all store operations and processes
Trained all management staff on payroll, scheduling and sales forecasting
Served as the one and only certifier of propane distribution for U-Haul of Southern Arizona
Recruited and trained new hires for 10+ locations for U-Haul of Southern Arizona
Performed operations and policy compliance
Completed more than 150 U-Haul University courses which were not mandatory
Completed yearly audits for 10+ stores
Served as a primary point of contact for all recruiting for U-Haul of Southern Arizona
Completed schedules for 3 stores on a weekly/monthly basis
Calculated and tracked 250+ inventory items and submitted requests for new supplies on a weekly basis
Worked with training new employees on maintenance of all vehicles.
General Manager (GM)
U-Haul
11.2016 - 08.2018
Served as a primary point-of-contact for customers, answering questions and solving challenges quickly under pressure
Responsible for $5million+ in fleet inventory
Performed fleet operations and policy compliance
Responsible for maintenance and repair of over 100 vehicles and trailers
Responsible for scheduling repairs and ordering parts
Trained all employees on all fleet maintenance and ordering of parts
Recruited and hired all employees at Queen Creek location
Served as Owner's Representative during the building of this location
Communicated important updates to customers and staff in a prompt and professional manner
Hit all sales goals during the new build process
Hit customer service goals of 5 star reviews in a short period of time.
Logistics Specialist
United States Armed Services- Army
09.2008 - 08.2015
Served in Iraq for 12+ months of combat
Worked with vehicle maintenance and repairs daily
Excelled at planning routes for our vehicles daily
Excelled while working with multicultural people
Was second in command on the tactical team
Excelled while working in extreme conditions and stress
Team leader for physical fitness program
Hit all promotion marks early.
Area manager
Genesco Inc
10.2000 - 08.2008
In direct control of 20+ stores
Provided direction and leadership to management and staff employees across multiple units
Completed all loss prevention audits of 20+ stores
Responsible for $4million+ in inventory
Performed operations and policy compliance
Trained all management staff in all store operations and processes
Trained all management staff on payroll, scheduling and sales forecasting
Responsible for the recruitment, training and retention of managers across multiple units
Responsible for District sales goals and profitability
Introduced a daily sales goal guide that is still used today
Received award of Manager of the Year in 2004
Youngest Area Manager in company history.
Education
Core 40 Diploma -
Greenwood High School
Greenwood, Indiana
05.2002
Business Administration -
Mesa Community College
Mesa, Arizona
05.2015
Business Administration - undefined
Grand Canyon University
Phoenix, Arizona
03.2020
Skills
Sales
Customer Service
Data Entry
Work Planning and Prioritization
Relationship Building
Born leader but have ability to follow when needed
Fine Arts (ceramics) Faculty /Coach /Club Sponsor at Tempe Union High School DistrictFine Arts (ceramics) Faculty /Coach /Club Sponsor at Tempe Union High School District