Summary
Overview
Work History
Education
Skills
Websites
Expertise Areas
Personal Accomplishments
Accomplishments
Software
Certification
Quote
Timeline
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Adam Stacey-Richardson

Adam Stacey-Richardson

Vice President Of Hotel Operations
Richmond,Texas

Summary

Seasoned executive adept in lead generation and data analysis with a proven track record at Kingdom Hotels, elevating RevPAR and guest satisfaction. Skillfully negotiated corporate sales, honing sales leadership while boosting staff retention by 26.1%, showcasing strategic acumen and a commitment to excellence. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

25
25
years of professional experience
2
2
Certifications
3
3
Language

Work History

Regional Director of Hotel Operations and Food & Beverage Operations

Hilton International Franchise Group
  • In earlier roles as Regional Director of Hotel Operations and Food & Beverage Operations, played a pivotal role in overseeing daily operations of multiple units within the Hilton International Franchise Group
  • Duties involved extensive travel to coordinate new hotel openings, brand transitions, and recruitment and training of management personnel
  • Served as an Executive General Manager at prominent new hotel opening hotel properties, effectively managing global operations during the transition to Kingdom Hotels following the Blackstone buyout of Hilton International in late 2006-2007.

Resort Division-Regional General Manager/Food & Beverage Director

Hilton International Franchise GroupHilton International Franchise Group
  • Transitioning to the role of Resort Division-Regional General Manager/Food & Beverage Director, oversaw comprehensive management and administration functions for food and beverage operations at Resorts and Country Clubs across 11 national and international locations
  • Noteworthy accomplishments include promotion to Regional General Manager based on outstanding performance, profit, and successful management of large Resorts and Country Clubs featuring golf courses and diverse other amenities
  • Maintained strong relationships with property owners and Resorts Management, Inc., acting as a liaison to the Board of Directors
  • Additionally, played a crucial role in staff training, marketing and promotions, specialized accounting functions, and administration
  • Efforts led to a substantial increase in staff retention, resulting in significant corporate savings.

Vice-President-Executive Director of Hotel Operations

Kingdom Hotels, LLC, Four Seasons Hotels, Accor Hospitality, Fairmont Hotels & Resorts, Dubai International Financial Centre
03.2006 - Current
  • In this role, I provide guidance and leadership to General Managers and Food & Beverage Directors, overseeing operations of major branded hotels and resorts both domestically and internationally
  • Responsibilities include mentoring, advising, and setting examples to enhance occupancy rates, customer service standards, cost efficiency, and profitability while adhering to franchise standards
  • Key achievements include: Increased the RevPAR of the portfolio by $2.15 compared to the previous year
  • Created initiatives to successfully boost Guest Satisfaction scores by 6 points from the previous year
  • Delivered presentations for training over 29 hotels annually on revenue system management, revenue program development, and guest service planning
  • Collaborated with multiple owners to enhance the profitability of their properties.

Education

Master of Science - Business Education

Jacksonville State University

Bachelor of Arts - Physical Education

Jacksonville State University

Bachelor of Arts - Hospitality & Culinary Management

Jacksonville State University

Associate - International Hospitality & Culinary Management

Glion University

Skills

New Hotel Openings

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Expertise Areas

  • Hospitality Management
  • New Hotel Openings
  • Marketing & Promotions
  • Comprehensive Food & Beverage Operations
  • Outstanding Guest Service
  • Team Building and Leadership
  • Overall Financial Operations
  • International Hospitality
  • Guest Relations and/or Board Members Relations
  • Event Planning & Management
  • Problem-Solving
  • Project Management, New Hotel Openings, and Rebranding
  • Policy/Procedure Development

Personal Accomplishments

  • Former United States Army Officer, attaining the rank of Captain.
  • Extensive travel for hotel openings, renovations, brand transitions, and compliance audits.
  • Conceptualization and establishment of Stacey's Family Steakhouses, Stacey Family Buffets, and Smokey Joe's Cafes, which expanded to 11 locations. Later, I conceptualized and launched restaurant and bar concepts for hotels under my management, including Yesterdays, Diamondback, American Pie, Malinda's, Bayou Lounge, The Flight Deck, AU(OH)3, with the latter achieving remarkable success.
  • Extensive management experience with major hotel brands such as Marriott, Hilton, Four Seasons, Fairmont, Starwood, IHG, and Wyndham.
  • Development of "best practices" for each hotel, including restaurant concepts, menus, recipes, and inventory management policies.
  • Recruitment, hiring, training, and development of general managers, management personnel, and support staff.
  • Development of Training Manuals for various positions.

Accomplishments

• Former United States Army Officer, attaining the rank of Captain.

• Extensive travel for hotel openings, renovations, brand transitions, and compliance audits.

• Conceptualization and establishment of Stacey's Family Steakhouses, Stacey Family Buffets, and Smokey Joe's Cafes, which expanded to 11 locations. Later, I conceptualized and launched restaurant and bar concepts for hotels under my management, including Yesterdays, Diamondback, American Pie, Malinda's, Bayou Lounge, The Flight Deck, AU(OH)3, with the latter achieving remarkable success.

• Extensive management experience with major hotel brands such as Marriott, Hilton, Four Seasons, Fairmont, Starwood, IHG, and Wyndham.

• Development of "best practices" for each hotel, including restaurant concepts, menus, recipes, and inventory management policies.

• Recruitment, hiring, training, and development of general managers, management personnel, and support staff.

• Development of Training Manuals for various positions.

Software

Microsoft Certified Professional

Certification

Certified Hotel Administrator

Quote

"Feedback is The Breakfast of Champions"

Timeline

Vice-President-Executive Director of Hotel Operations

Kingdom Hotels, LLC, Four Seasons Hotels, Accor Hospitality, Fairmont Hotels & Resorts, Dubai International Financial Centre
03.2006 - Current

Regional Director of Hotel Operations and Food & Beverage Operations

Hilton International Franchise Group

Resort Division-Regional General Manager/Food & Beverage Director

Hilton International Franchise GroupHilton International Franchise Group

Master of Science - Business Education

Jacksonville State University

Bachelor of Arts - Physical Education

Jacksonville State University

Bachelor of Arts - Hospitality & Culinary Management

Jacksonville State University

Associate - International Hospitality & Culinary Management

Glion University
Adam Stacey-RichardsonVice President Of Hotel Operations