Adam Stone
Midvale,UT
Summary
Conscientious safe truck driver, knowledgeable of DOT safety regulations. Accident-free clean MVR with no violations.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Transportation Driver
Uber, Inc
Midvale, UT
01.2024 - Current
- Perform pre-trip inspections, ensuring safety according to company standards.
- Ensured compliance with all federal, state laws, and city regulations related to
- ride-share transportation services.
- Maintained cleanliness of vehicle interior and exterior.
- Navigated routes using GPS systems for efficient delivery of passengers.
- Displayed excellent time management skills by arriving early or on time.
- Provide service offering assistance with luggage loading and unloading.
- Offered riders information about local attractions and restaurants when asked.
- Achieved consistently high customer scores due to exceptional service.
- Updated records of trip details, pick-up, drop-off times, and mileage traveled.
Truck Driver Class A CDL
Maxway Trucking
Salt Lake City, UT
05.2022 - 01.2024
- Drove semi-trucks and box trucks.
- Inspected vehicle before leaving company premises and after trips. Ensuring all safety regulations were followed.
- Checked for accuracy of delivery paperwork, ensuring all items were accounted for.
- Filled out paperwork accurately at each stop along route including bills of lading and trip sheets.
- Transported goods to and from specified destinations in accordance with delivery schedules.
- Ensured deliveries were on time by following designated routes and adhering to traffic laws.
- Checked for accuracy of delivery paperwork, ensuring all items were accounted for.
- Loaded and unloaded truck with pallet jack
Truck Driving Training
UtahTrucking Academy
Salt Lake City, Utah
01.2022 - 05.2022
- Maintained updated knowledge through continuing education and advanced training.
Auto Customer Service Agent (Home Based)
Esurance /Allstate Insurance
Ogden, Utah
01.2019 - 11.2021
- Provided product information to customers in a timely manner.
- Managed high volume of inbound customer calls. Providing frontline customer support.
- Maintained a high level of customer satisfaction by providing accurate and helpful responses.
- Utilized active listening and communication skills to address customer inquiries and escalate issues to supervisor.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Processed cancellations according to policy.
- Resolved customer complaints quickly and efficiently.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
- Reviewed files, records, and obtained documents to respond to customers.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Presented existing and prospective customers with valuable service to aid in decision-making.
- Informed customers about billing procedures, processed payments, and provided payment options.
- Collected deposits or payments and arranged for billing.
- Developed strong customer relationships to encourage repeat business.
Night Auditor Accounting
Champions World Resort
Kissimmee, FL
03.2017 - 01.2019
- Managed late check-ins
- Prepared daily financial reports to ensure accurate account balances.
- Performed nightly audit of rooms' charges, taxes, settlements, and credit card postings.
- Audited and balanced cash and credit transactions daily and reset register for next day's operations.
- Ran end-of-day computer functions and closed out reports, submitting details to professionals for review.
- Performed balance procedures for hotel accounts and resolved discrepancies.
- Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
- Checked auditing discrepancies by reconciling cash drop and credit card transactions.
- Handled night audit paperwork, verification of daily room occupancy and hotel revenue reviews.
- Assessed data and information to check entries, calculations and billing codes for accuracy.
- Completed nightly updates to hotel rates and individual room charges.
Transportation Driver
Uber, Incorporated
Orlando, FL
03.2015 - 03.2017
- Performed pre-trip vehicle inspections according to company standards to ensure safety on the road.
- Ensured compliance with all federal, state laws, city regulations related to ride share services pertaining to transportation services.
- Provided friendly customer service during trips, including offering assistance with luggage loading and unloading and answering questions about local attractions.
- Maintained cleanliness of vehicle interior and exterior, including vacuuming, washing windows, and refueling when necessary.
- Navigated routes using GPS systems for efficient delivery of passengers.
- Offered riders information about local attractions and restaurants.
- Drove passengers from pick-up points to deliver to destination.
- Achieved consistently high customer scores due to exceptional service.
- Updated records of trip details, pick-up, drop-off times, and mileage traveled.
- Displayed excellent time management skills by arriving at pickup locations early or on time.
Reservations Agent, Front Desk Agent, Wholesale Mgr
Tropical Palms/Carefree/Sun Properties
Kissimmee, FL
12.2013 - 02.2016
Skills
- Semi & Box Truck Driving
- Transportation and shuttle
- Safe Driving Practices
- GPS Navigation
- OTR Driving
- Dry Van, Refrigerated trailers
- Dependable and reliable
- Clean MVR
- DOT Compliance
- Strong Work Ethic
Certification
Commercial Driver's License (CDL), Class A, 10/01/27, N (Tank vehicles)
Timeline
Transportation Driver
Uber, Inc
01.2024 - Current
Truck Driver Class A CDL
Maxway Trucking
05.2022 - 01.2024
Truck Driving Training
UtahTrucking Academy
01.2022 - 05.2022
Auto Customer Service Agent (Home Based)
Esurance /Allstate Insurance
01.2019 - 11.2021
Night Auditor Accounting
Champions World Resort
03.2017 - 01.2019
Transportation Driver
Uber, Incorporated
03.2015 - 03.2017
Reservations Agent, Front Desk Agent, Wholesale Mgr
Tropical Palms/Carefree/Sun Properties
12.2013 - 02.2016
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