Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Adam Stone

Lakeland

Summary

Efficient Back of House Team Member known for high productivity and task completion. Specialize in inventory management, food preparation, and kitchen equipment maintenance. Excel in time management, teamwork, and adaptability to fast-paced environments. Committed to maintaining cleanliness and safety standards.

Overview

18
18
years of professional experience

Work History

Back of House Team Member/Food Delivery Driver

Chick-fil-A
Lakeland
05.2025 - Current
  • Facilitated communication between front-of-house and back-of-house staff during service periods.
  • Delivered outstanding customer service to internal and external patrons.
  • Prepared serving stations ahead of meal service to ensure efficiency.
  • Maintained cleanliness of work areas, equipment, and utensils to uphold safety standards.
  • Restocked kitchen supplies, including food items and cleaning products, as needed.
  • Executed basic maintenance tasks, such as changing light bulbs and unblocking drains.
  • Managed waste disposal in compliance with company policies.
  • Strictly adhered to hygiene protocols while handling food and preparing meals.

Pizza Delivery Driver

Papa John's Pizza
Lakeland
04.2012 - 10.2013
  • Performed daily vehicle inspections prior to leaving for deliveries.
  • Adhered to company policies and procedures as outlined in employee handbook.
  • Provided courteous customer service by addressing customer concerns promptly and professionally.
  • Greeted customers upon arrival, took orders and provided product knowledge.
  • Processed cash and credit and debit payments accurately using point-of-sale system.
  • Verified accuracy of orders prior to leaving for deliveries utilizing checklist procedure.
  • Assisted customers with questions or complaints regarding their orders.
  • Prepared pizzas according to customer specifications.
  • Delivered pizza to customers in a timely manner while adhering to traffic laws.
  • Ensured all food safety regulations were followed during preparation process.
  • Conducted daily cleaning duties such as mopping floors, washing dishes.
  • Answered phone calls from customers placing takeout orders.

Delivery Driver

Domino's Pizza
Lakeland
12.2011 - 04.2012
  • Assisted warehouse personnel in packing orders when necessary.
  • Provided excellent customer service by answering inquiries about products or services being delivered.
  • Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.

Collections Specialist

GC Services
Lakeland
07.2010 - 03.2011
  • Researched customer disputes regarding billing errors or incorrect charges; resolved discrepancies with internal departments as needed.
  • Collaborated closely with other departments throughout the entire collection process.
  • Processed incoming payments accurately using computerized systems; verified amounts against invoices and statements before posting transactions.
  • Assisted customers with financial hardship by offering alternative payment plans or other solutions that would benefit both parties.
  • Analyzed account histories, monitored payments, reconciled discrepancies and updated customer information in the database.

Commercial Loader

Lowes Home Improvment
Lakeland
05.2007 - 12.2007
  • Followed safety protocols when operating heavy machinery such as forklifts or pallet jacks.
  • Performed daily maintenance checks on all equipment used for loading and unloading operations.
  • Reported any damaged goods immediately to supervisor for further inspection or repair.
  • Received incoming freight into the warehouse and ensured accurate placement in proper storage areas.
  • Assisted customers with loading purchases into their vehicles upon request.
  • Maintained a clean work area at all times by sweeping floors, wiping down surfaces.
  • Provided assistance to co-workers when needed throughout the day including but not limited to lifting heavy objects and packing boxes.
  • Stacked boxes, crates, containers, and other materials on pallets, shelves, or racks in an orderly manner according to company standards.
  • Inspected merchandise for damages prior to loading onto trucks.
  • Loaded and unloaded trucks with pallet jacks, forklifts, and other equipment.

Education

Billing And Coding Certificate

Polk State College
Winter Haven, FL
06-2022

Associate of Science - Business Management

Florida Technical College
Lakeland, FL
08-2012

Associate of Science - Medical Administrative Assistant

Florida Technical College
Lakeland
08-2011

Associate of Science - AutoCad

Florida Technical College
Lakeland
08-1996

Skills

  • Workplace safety
  • Flexible and adaptable
  • Active listening
  • Hygiene compliance
  • Kitchen maintenance
  • Inventory management
  • Communication skills
  • Problem solving
  • Customer service
  • Time management
  • Food preparation
  • Team collaboration
  • Waste reduction
  • Food safety practices
  • Reliable and punctual
  • Coaching and mentoring

Affiliations

Youth Leader, Sunday school teacher. Small group leader, deacon:

I have over 20 years of youth ministry. Skills demonstrated include, researching lessons, putting together lesson plans, computer typing skills, WORD documents as well as Excell and Power Point. Customer service, and conflict resolution with a wide range of ages and backgrounds.

References

References available upon request.

Timeline

Back of House Team Member/Food Delivery Driver

Chick-fil-A
05.2025 - Current

Pizza Delivery Driver

Papa John's Pizza
04.2012 - 10.2013

Delivery Driver

Domino's Pizza
12.2011 - 04.2012

Collections Specialist

GC Services
07.2010 - 03.2011

Commercial Loader

Lowes Home Improvment
05.2007 - 12.2007

Billing And Coding Certificate

Polk State College

Associate of Science - Business Management

Florida Technical College

Associate of Science - Medical Administrative Assistant

Florida Technical College

Associate of Science - AutoCad

Florida Technical College

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