Graduate of York Technical Institute with a degree for culinary arts. Dependable Cook with expertise preparing foods in fast-paced settings. Team-minded professional knowledgeable in food safety, attractive presentation and stock management. Efficient multitasker with talents in recipe management and development. Creative with extensive experience in high-volume restaurant environments.
Overview
9
9
years of professional experience
Work History
Home Delivery Agent
Best Buy
11.2024 - Current
Monitored delivery performance metrics, identifying areas for process improvement and increased efficiency.
Adapted quickly to changing weather conditions or unforeseen circumstances while maintaining a strong commitment towards meeting customer expectations at all times.
Handled fragile items with care to minimize damages during transit and uphold the company''s reputation for reliable service.
Maintained accurate records of deliveries, enhancing inventory management processes.
Product Flow Specialist/Shift Leader
Best Buy
11.2022 - 11.2024
Followed all company policies and procedures to deliver quality work.
Evaluated customer needs and feedback to drive product and service improvements.
Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Educated staff on organizational mission and goals to help employees achieve success.
Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
Completed cash and credit card transactions accurately using POS software.
Enforced company policies and regulations with employees.
Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.
Improved team productivity by implementing efficient scheduling and task delegation methods.
Supported a culture of continuous improvement by identifying and addressing areas for potential growth, both individually and as a team.
Cook
Robert Sposato,Briana Sposato
08.2020 - 09.2022
Created identical dishes numerous times daily with consistent care, attention to detail and quality.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
Operated dishwasher and manually washed dishes to clean all chinaware, silverware and cooking utensils.
Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
Trained and assisted new kitchen staff members.
Collaborated with servers to collect information about specific customer desires and dietary needs.
Managed opening and closing shift kitchen tasks.
Maintained food safety and sanitation standards.
Produced high volume covers per day and maintained customer satisfaction
Communicated closely with servers to fully understand special orders for customers.
Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
Assisted in Developing additional menu items and special dishes
Line Cook
1000 Islands Harbor Hotel In Clayton New York
05.2018 - 03.2020
Upheld optimal staff and customer protections by monitoring food handling, cleaning and sanitation protocols
Received food orders from cashiers and cooked items quickly to complete entire order together and serve hot
Maintained well-stocked stations with supplies and spices for maximum productivity
Cleaned counters, food preparation areas and equipment with sanitizing spray to prevent cross-contamination from raw meat and other items
Checked each food item for freshness and provided feedback to kitchen supervisor for removal
Adjusted established recipes to remove allergens or alter tastes for customer desires
Prepared food items to meet recipes, portioning, cooking and waste control guidelines
Prepared items like bacon ahead of time to promote efficiency in dish garnishing
Prepared identical dishes numerous times daily with consistent care, attention to detail and quality
Prepared food items such as meats, poultry and fish for frying purposes
Prepared cooking supplies, ingredients and workstations when opening and closing kitchen
Distributed food to team members with efficiency in high-volume environment
Fried, grilled and baked foods such as Chicken, Veal and Beef
Communicated closely with Sous/Head Chefs to fully understand special orders for customers, including those with food allergies and gluten intolerance
Prepared average of (On Season) 50-150 orders each shift, (Off Season) 20-50
Grilled meats and seafood to customer specifications
Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers
Helped produce nightly entree and appetizer features utilizing excess product to maximize cross utilization
Cook
Millersville University
01.2018 - 05.2018
Worked directly with Millersville's catering department to achieve completed functions including camps, weddings and department functions
Greeted customers and provided excellent customer service
Pleasantly and courteously interacted with customers
Maintained high standards of customer service during high-volume, fast-paced operations
Cooked batches of food according to standard recipes
Received food orders from students and families, and explained offerings
Cleaned and sanitized work areas, utensils and pans
Assembled food orders while maintaining appropriate portion control
Prepared specialty foods such as pizzas and sandwiches, following specific methods that required quick prep time
Verified that prepared food met all standards for quality and quantity
Placed food trays over food warmers for immediate service or stored them in refrigerated storage cabinets
Followed food safety procedures according to company policies and health and sanitation regulations
Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times
Stored food in designated containers and storage areas to prevent spoilage or cross-contamination
Reported to all shifts wearing a neat, clean and unwrinkled uniform
Reported to each shift on time and ready to work
Performed all position responsibilities accurately and in a timely manner
Communicated openly and honestly with the management team during each shift to ensure it ran smoothly
Cooked and packaged large batches of food that were prepared to order or kept hot until needed
Prepped items for later use to save staff time during busy hours
Immediately informed supervisors when supplies were low or if equipment was not functioning properly
Fry Cook
Jacks Family Tavern
07.2016 - 09.2017
Prepared identical dishes numerous times daily with consistent care, attention to detail and quality
Maintained well-stocked stations with supplies and spices for maximum productivity
Upheld optimal staff and customer protections by monitoring food handling, cleaning and sanitation protocols
Checked each food item for freshness and provided feedback to kitchen supervisor for removal
Adjusted established recipes to remove allergens or alter tastes for customer desires
Stored food in designated containers and storage areas to prevent cross-contamination and spoilage
Operated deep fryer and griddle to cook and prepare meals at fast rate
Prepared for food service by butchering meat, chopping vegetables and preparing sauces
Cleaned kitchen floors by sweeping, mopping, scrubbing and vacuuming
Cleaned counters, food preparation areas and equipment with sanitizing spray to prevent cross-contamination from raw meat and other items
Education
Some College (No Degree) - Psychology
Millersville University of Pennsylvania
Millersville, PA
Associate of Buisness Manage..ment - Resturant Managment
York Technical Institute
York, PA
05.2018
Skills
Kitchen sanitation
Garnishing
Portioning
Food rotation
Institutional and batch cooking
Food spoilage prevention
Food preparation
Ingredients measuring
Food presentation talent
Supply management
Food processing
Kitchen equipment sanitation
Grill management
Deep frying
Cooking
Menu Knowledge
Cross Training between work stations
Documentation Management
Expert Problem Solving
Management collaboration
Supply Management
Time Management
Attention to Detail
Reliability
Issue Research
Timeline
Home Delivery Agent
Best Buy
11.2024 - Current
Product Flow Specialist/Shift Leader
Best Buy
11.2022 - 11.2024
Cook
Robert Sposato,Briana Sposato
08.2020 - 09.2022
Line Cook
1000 Islands Harbor Hotel In Clayton New York
05.2018 - 03.2020
Cook
Millersville University
01.2018 - 05.2018
Fry Cook
Jacks Family Tavern
07.2016 - 09.2017
Some College (No Degree) - Psychology
Millersville University of Pennsylvania
Associate of Buisness Manage..ment - Resturant Managment