Adam Tetens

• Kept tools, equipment and work areas properly maintained.
• Read and interpreted blueprints and construction documents to determine project directives.
• Used color, space and composition to produce desired artistic effects.
• Drew detailed job specifications to discuss and plan projects with clients.
• Attached subassemblies together using glue, dowels, nails, screws and clamps.
• Demolished and removed old materials to make way for new builds.
• Developed portfolios highlighting artistic styles and abilities to present to gallery owners and others interested in work.
• Skilled at working independently and collaboratively in a team environment.
• Self-motivated, with a strong sense of personal responsibility.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.
• Worked effectively in fast-paced environments.
• Managed time efficiently in order to complete all tasks within deadlines.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Excellent communication skills, both verbal and written.
• Passionate about learning and committed to continual improvement.
• Proved successful working within tight deadlines and a fast-paced environment.

• Asked open-ended questions to determine exactly what customers required, available budgets and target recipient for each purchase.
• Fabricated pieces by hand and using specialized equipment.
• Upsold warranties and purchase add-ons to customers to drive sales revenues and achieve sales goals.
• Worked with individual clients to design unique pieces, communicating effectively to establish vision and specifications.
• Maintained equipment in good working order, completing adjustments and repairs to promote longevity.
• Conducted in-depth research to identify sourcing for high-quality materials and stones at attainable pricing.

• Assisted manager in all aspects of business operations.
• Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
• Worked closely with management to provide effective assistance for specific aspects of business operations.
• Checked specific gravity and pH of batches.
• Adhered to good manufacturing practices and standard operating procedures.
• Washed production lines and storage containers to maintain clean and efficient work areas.
• Kept operations in compliance with company, safety and legal requirements.
• Read temperature, flow and other meters and documented information.
• Dumped, poured and loaded specified amounts of refined or unrefined materials into equipment or containers for further processing or storage.
• Took samples every to compare quality with specifications.
• Connected pipes between vats and processing equipment.
• Skilled at working independently and collaboratively in a team environment.
• Used evaporator systems to achieve desired moisture concentrations in different products and production byproducts.

Multiple Locations:

McGrath's Fish House, DiLusso Bakery, The Melting Pot, First Watch, Red Lobster, O'Naturals, Short Street Cakes, Lucky Otter, and The Circle

• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Cultivated warm relationships with regular customers.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.
• Set positive tone for entire dining experience as first point of contact for incoming guests.
• Bussed and reset tables to keep dining room and work areas clean.
• Resolved customer complaints promptly and professionally to maintain positive reputation.
• Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Used slow periods to restock supplies, ice, trays, and delivery bags.
• Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
• Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
• Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
• Seated customers in timely manner by managing reservations and waitlists skillfully.
• Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
• Answered customers' questions, recommended items, and recorded order information.
• Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
• Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
• Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
• Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
• Processed orders and sent to kitchen employees for preparation.
• Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
• Increased sales significantly by upselling higher-end products to customers.
• Printed dining checks with total due, collected payment and offered receipts to complete transactions.
• Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
• Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
• Checked guests' identification before serving alcoholic beverages.
• Inspected dishes and utensils for cleanliness.
• Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
• Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
• Supervised set up of banquet food stations and coordinated service to multiple dining areas.