Summary
Overview
Work History
Education
Skills
Timeline
Generic

Adam Tetens

Redding,CA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

19
19
years of professional experience

Work History

Glass Blower

Self Employed
05.2010 - Current
  • Kept tools, equipment and work areas properly maintained.
  • Read and interpreted blueprints and construction documents to determine project directives.
  • Used color, space and composition to produce desired artistic effects.
  • Drew detailed job specifications to discuss and plan projects with clients.
  • Attached subassemblies together using glue, dowels, nails, screws and clamps.
  • Demolished and removed old materials to make way for new builds.
  • Developed portfolios highlighting artistic styles and abilities to present to gallery owners and others interested in work.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Proved successful working within tight deadlines and a fast-paced environment.

Quartz Banger Manufacturer

Hoyes Quartz
10.2016 - 01.2017
  • Asked open-ended questions to determine exactly what customers required, available budgets and target recipient for each purchase.
  • Fabricated pieces by hand and using specialized equipment.
  • Upsold warranties and purchase add-ons to customers to drive sales revenues and achieve sales goals.
  • Worked with individual clients to design unique pieces, communicating effectively to establish vision and specifications.
  • Maintained equipment in good working order, completing adjustments and repairs to promote longevity.
  • Conducted in-depth research to identify sourcing for high-quality materials and stones at attainable pricing.

Assistant Brewer

One World Brewing
06.2016 - 08.2016
  • Assisted manager in all aspects of business operations.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Checked specific gravity and pH of batches.
  • Adhered to good manufacturing practices and standard operating procedures.
  • Washed production lines and storage containers to maintain clean and efficient work areas.
  • Kept operations in compliance with company, safety and legal requirements.
  • Read temperature, flow and other meters and documented information.
  • Dumped, poured and loaded specified amounts of refined or unrefined materials into equipment or containers for further processing or storage.
  • Took samples every to compare quality with specifications.
  • Connected pipes between vats and processing equipment.
  • Skilled at working independently and collaboratively in a team environment.
  • Used evaporator systems to achieve desired moisture concentrations in different products and production byproducts.

Server/Baker/Cake Decorator/Bartender/Prep Line Cook

Employers Listed Below
02.2004 - 07.2016

Multiple Locations:

McGrath's Fish House, DiLusso Bakery, The Melting Pot, First Watch, Red Lobster, O'Naturals, Short Street Cakes, Lucky Otter, and The Circle

  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Seated customers in timely manner by managing reservations and waitlists skillfully.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Answered customers' questions, recommended items, and recorded order information.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Processed orders and sent to kitchen employees for preparation.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Increased sales significantly by upselling higher-end products to customers.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Checked guests' identification before serving alcoholic beverages.
  • Inspected dishes and utensils for cleanliness.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.

Education

Certified Phlebotomist -

Northern California School of Phlebotomy
Shasta, CA
08.2016

High School Diploma -

Anderson High School
Anderson, CA
1996

Certified Private Security -

Shasta Trinity
Shasta, CA
1996

Skills

  • Basic Mathematical Abilities
  • Adaptability and Flexibility
  • Solvents and Cleaning Agents
  • Product Assembly
  • Color Theory
  • Creative Marketing
  • Fine Arts
  • Decorative Finishes
  • Assembly Drawing
  • Sketch Designs
  • Maintaining Clean Work Areas
  • Guest Inquiries
  • Guest Relations Management
  • Order Accuracy and Delivery
  • Dish Preparation
  • Food Preparation and Safety
  • Customer Service
  • Time Management
  • Food Spoilage Prevention
  • Food Preparation
  • Knife Skills
  • Bread Baking
  • Equipment Cleaning and Maintenance
  • Station Preparation
  • Sanitize Surfaces
  • Washing and Storing Dishes

Timeline

Quartz Banger Manufacturer

Hoyes Quartz
10.2016 - 01.2017

Assistant Brewer

One World Brewing
06.2016 - 08.2016

Glass Blower

Self Employed
05.2010 - Current

Server/Baker/Cake Decorator/Bartender/Prep Line Cook

Employers Listed Below
02.2004 - 07.2016

Certified Phlebotomist -

Northern California School of Phlebotomy

High School Diploma -

Anderson High School

Certified Private Security -

Shasta Trinity
Adam Tetens