Dynamic and dedicated professional with extensive experience as a Correctional Officer at the State of Wisconsin, skilled in crisis management and conflict resolution. Proven track record in enhancing safety protocols and reducing contraband incidents through vigilant monitoring and effective communication. First aid and CPR certified, committed to maintaining high ethical standards in all operations.
Experienced with statistical process control, root cause analysis, and quality management systems. Utilizes these skills to ensure consistent product quality and compliance with industry standards. Strong understanding of customer satisfaction and continuous improvement processes, driving operational excellence.