Adam Thompson
Raleigh,NC
Summary
Strategic fraud and risk leader with 10+ years of experience across banking, ecommerce, and real-time payments networks. Proven ability to design scalable fraud strategies, optimize risk controls, and translate complex transaction data into actionable insights that reduce losses while improving customer experience.
Overview
13
13
years of professional experience
Work History
Fraud Strategies Lead
Early Warning Services – Paze
01.2025 - Current
- Led fraud risk strategy across Paze network, driving KPIs tied to loss metrics and rule performance.
- Designed and optimized fraud strategies for multiple merchant segments, improving detection effectiveness.
- Conduct proof-of-concepts and onboard new risk engine partners to enhance detection capabilities.
- Managed vendor relationships, providing actionable fraud insights to issuing banks.
Senior Fraud Strategies Analyst
Early Warning Services – Zelle
07.2022 - Current
- Developed and implemented fraud strategies that enhanced security across Zelle network.
- Partnered with Product and Engineering to enhance system controls, improving overall fraud detection.
- Owned fraud reporting and KPI tracking, enabling insights across multiple risk scenarios.
- Analyze large-scale transaction datasets to identify emerging fraud trends.
Decision Support Analyst II
Blue Cross & Blue Shield NC
05.2020 - 07.2022
- Analyzed enterprise data to identify anomalies, providing actionable insights for strategic decisions.
- Developed comprehensive reports for Actuarial and Underwriting teams, enhancing data accessibility and decision-making.
- Led rate load testing, ensuring system compliance and accuracy to support operational integrity.
Fraud & Data Analyst
Emergent Payment Systems
08.2015 - 02.2020
- Managed chargeback processes while developing comprehensive fraud reporting dashboards.
- Optimized real-time risk engines to mitigate transaction fraud and account takeover.
- Advised merchants on effective fraud prevention strategies and operational risk controls.
Payments & Risk Analyst
Credit Suisse
05.2013 - 08.2015
- Coordinated Standard Settlement Instructions (SSIs) across business lines to ensure compliance and accuracy.
- Resolved wire transfer exceptions by collaborating with internal and external stakeholders to maintain transaction integrity.
- Analyzed risk data to identify potential financial vulnerabilities.
- Collaborated with teams to develop risk assessment frameworks.
- Monitored regulatory changes affecting risk management practices.
Education
Business Management - Finance
North Carolina State University
Data Analytics Bootcamp -
THINKFUL
Skills
- Fraud strategy optimization
- Payments risk management
- Fraud analysis
- Risk engine setup
- KPI Ownership
- Data Visualization
- SQL
- Tableau
- Power BI
- Excel
- Vendor Management
Timeline
Fraud Strategies Lead
Early Warning Services – Paze
01.2025 - Current
Senior Fraud Strategies Analyst
Early Warning Services – Zelle
07.2022 - Current
Decision Support Analyst II
Blue Cross & Blue Shield NC
05.2020 - 07.2022
Fraud & Data Analyst
Emergent Payment Systems
08.2015 - 02.2020
Payments & Risk Analyst
Credit Suisse
05.2013 - 08.2015
Business Management - Finance
North Carolina State University
Data Analytics Bootcamp -
THINKFUL