Adam Turner

Results-oriented college graduate with a passion for providing exceptional customer service. Leveraging strong communication and problem-solving skills, strives to understand customer needs, resolve issues with a positive attitude, and foster positive relationships to ensure consistent satisfaction. Equipped with excellent problem-solving abilities, a willingness to learn, and effective communication skills, ready to contribute to team success and achieve positive results. Eager to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Strong analytical, communication, and teamwork skills with a proven ability to quickly adapt to new environments. Excited to contribute to team success and further develop professional skills. Brings a positive attitude and a commitment to continuous learning and growth, ready to make a valuable impact in the customer service field.

• Resolved product issue through consumer testing.
• Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
• Customer Relations - Earned highest marks for customer satisfaction, company-wide.

National Telecommuting Institute's (NTI) Remote Customer Care Agent Training