Adam Tyree

Huntsville,AL

Summary

Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.

Overview

Years of Retail & Food Management Experience

Years of Sales Experience

Work History

Help Desk Support Technician

National Rural Telecommunications Cooperative

01.2025 - Current

Utilized analytical skills to assess patterns in help desk requests, identifying areas for improvement and recommending process changes.
Enhanced customer satisfaction by providing timely and accurate technical support for hardware and software issues.
Provided remote support for users across multiple locations, ensuring consistent service levels regardless of location.
Used ticketing systems to manage and process support actions and requests.

Team Manager

Panera Bread

01.2024 - 12.2024

Led employee relations through effective communication, coaching, training, and development.
Boosted employee satisfaction through regular performance reviews, constructive feedback, and personal development plans.
Enhanced team productivity by implementing efficient task delegation and time management strategies.
Ensured compliance with company policies as well as industry regulations through diligent oversight of daily operations and staff adherence to guidelines.

Retail Sales Consultant

AT&T

07.2022 - 02.2024

Resolved customer complaints promptly, maintaining a positive brand image.
Enhanced customer loyalty by offering tailored solutions that met individual needs.
Used consultative sales techniques to understand customer needs and recommend relevant products and services.

Assistant General Manager

Panera Bread

11.2017 - 07.2022

Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
Ensured compliance with all health department regulations by implementing strict sanitation guidelines throughout the establishment.
Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
Managed team schedule with eye for coverage needs and individual strengths.

Assistant Manager

Jack's Truck Stop

07.2014 - 11.2017

Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.

Education

High School Diploma -

West Point High School

Cullman, AL

05-2014

Skills

Remote support
Ticket management
Network connectivity
Escalation procedures
Customer service
Strong multi-tasking

Retail operations
Team management
Inventory control and record keeping
Customer engagement
Staff management