Adam Urso
Atlantic Highlands
Summary
Dedicated case manager/residential advisor with expertise in crisis management, client advocacy, and medication tracking. Proven ability to develop individualized service plans that enhance community integration and support diverse client needs.
Overview
8
8
years of professional experience
Work History
Residential Counselor
SERV Behavioral Health System
Long Branch
05.2014 - 09.2014
- Supported IDD clients in activities of daily living, enhancing their independence and quality of life in a residential setting
- Led individual and group outings, fostering social engagement and community integration for clients
- Tracked clients' medication schedules to ensure adherence to prescribed treatments.
ICMS Case Manager
CPC Behavioral Healthcare
Red Bank
03.2008 - 10.2008
- Provided mobile outreach services to a diverse adult SMI population
- Monitored clients' psychiatric and physical symptoms for improvement/deterioration
- Authored individualized service plans, progress notes and various clinical assessments
- Assisted clients in attaining state and federal government sponsored entitlements
- Facilitated continuity of care between clients' various service providers
Service Coach
Easter Seals of NJ
Freehold
03.2007 - 03.2008
- Managed and de-escalated crisis situations for SMI clients, ensuring safety and support
- Monitored medication adherence and provided education, ensuring clients understood their treatment plans
- Developed realistic individualized service plans based on client needs and goals.
- Facilitated weekly in-house group meetings with staff and clients to enhance communication and collaboration
- Prepared meals, supervised chores, and provided transportation for recreation and medical appointments
Education
Bachelor of Science - Biology
Monmouth University
West Long Branch, NJ05-2016
Bachelor of Arts - Psychology
Rutgers University
New Brunswick, NJ01-2007
Skills
- Individualized service plans
- Crisis management
- Behavioral assessments
- Medication management
- Psychiatric monitoring
- Community integration
- Client advocacy
Timeline
Residential Counselor
SERV Behavioral Health System
05.2014 - 09.2014
ICMS Case Manager
CPC Behavioral Healthcare
03.2008 - 10.2008
Service Coach
Easter Seals of NJ
03.2007 - 03.2008
Bachelor of Science - Biology
Monmouth University
Bachelor of Arts - Psychology
Rutgers University