Adam Vallee
Macomb,MI
Summary
Highly motivated individual seeking a company to grow with. Dedicated to excellence in all things. Specializes in high volume, high tempo settings Willing to relocate: Anywhere Authorized to work in the US for any employer Experienced Store Manager with a background in retail operations and employee supervision. Strengths include inventory management, customer service, and team leadership. Demonstrated ability to enhance store's performance through strategic planning and implementation of sales campaigns. Proven record of success in fostering an environment that promotes teamwork and exceptional customer service.
Overview
3
3
years of professional experience
Work History
Multi-Site Store Manager
WhiteWater Express Car Wash
Macomb, MI
01.2024 - Current
- Coordinated team/business needs and customer expectations to foster a thriving environment at every managed site
- Leveraged extensive local connections and partnerships to achieve record-breaking profits in the Michigan/Toledo market
- Personally generate +$75,000 in annual reoccurring revenue for company.
- Recruited, trained and supervised new employees.
- Developed strategies to maximize sales and profitability.
- Identified opportunities for cost savings through waste reduction initiatives.
- Developed and led a team of emerging professionals ]
Assistant General Manager (AGM)
Super Chix
07.2022 - 11.2023
- Drive exceptional revenue growth through a relentless commitment to quality and efficiency.
- Oversee proper handling of sensitive produce
- Delivered top-notch customer service while enhancing the culinary experience at high-performing sites across the state
- Directed and oversaw daily preparation processes from start to finish
- Nurtured enduring relationships with vendors and community members
- Performed all essential responsibilities as a working manager
- Guided and supported the growth of a group of emerging professionals
- Consistently kept turnover rate below the 5% threshold.
Crew Member
Five Guys
09.2021 - 07.2022
- Oversee the execution of daily shift activity
- Ensure a high-class customer service and culinary experience at one of the top grossing locations in the state
- Personally handle upwards of $4,500 in sales per shift.
Education
Associate's degree - Political Science
Macomb Community College
Macomb County, MI08.2024
Skills
- Guest Services
- Presentation skills
- Writing Skills
- Analysis skills
- Research
- Data entry
- Customer service
- Restaurant Management
- Store Management Experience
- Profit & Loss
- Sales
- Communication skills
- Team management
- Restaurant experience
- Payroll
- Microsoft Excel
- ADP
- Human resources
- Supervising experience
- Employee Training
- Training and mentoring
- Hospitality
- Food service
- Culinary experience
Assessments
- Analyzing data, Proficient, 10/01/21
- Retail customer service, Proficient, 08/01/22
- Supervisory skills: Motivating & assessing employees, Proficient, 01/01/23
- Administrative assistant/receptionist, Proficient, 06/01/21
- Attention to detail, Proficient, 07/01/21
- Call center customer service, Proficient, 07/01/21
Languages
English, Expert
Languages
German
Limited
Serbian
Limited
French
Limited
Timeline
Multi-Site Store Manager
WhiteWater Express Car Wash
01.2024 - Current
Assistant General Manager (AGM)
Super Chix
07.2022 - 11.2023
Crew Member
Five Guys
09.2021 - 07.2022
Associate's degree - Political Science
Macomb Community College