Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Adam Ward

Mountain Home,AR

Summary

Dynamic Drone Pilot and seasoned General Manager with a proven track record at Perspective Photography, adept in aerial photography and enhancing customer satisfaction. Skilled in drone maintenance and excelling in team leadership, I significantly increased client contentment and streamlined operations, showcasing exceptional problem-solving and technical capabilities.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Drone Pilot

Perspective Photography
11.2022 - Current
  • Maneuvered drone around obstacles and obstructions.
  • Provided real-time monitoring of remote locations through live video feeds from drones, enhancing situational awareness for decisionmakers.
  • Increased client satisfaction with high-quality aerial photography and video footage captured during drone flights.
  • Collaborated with cross-functional teams to develop effective strategies for incorporating drone technology into various projects.
  • Reduced project costs by optimizing flight paths and minimizing downtime through regular maintenance of drone equipment.
  • Completed careful pre-flight checks and post-flight briefings to maintain safety standards.
  • Enhanced safety measures by conducting thorough risk assessments and implementing appropriate mitigation strategies for drone flights.
  • Filed instrument flight plans with air traffic control, enabling proper flight coordination.

General Manager

Culligan Water Conditioning Service
01.2020 - Current
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Interacted well with customers to build connections and nurture relationships.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Owner/Operator

Adam's Handyman
02.2012 - Current
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Interacted well with customers to build connections and nurture relationships.
  • Operated with safety and skill to avoid accidents and delays.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.

Education

FAA 107 - UAS

Pilot Institute
Online
11-2022

Skills

  • Flight planning
  • Drone maintenance
  • Traffic monitoring
  • Aerial photography
  • Battery management
  • Video editing
  • Sports filming
  • Event coverage
  • Surveying techniques

Certification

  • Remote Pilot Certification – Small Unmanned Aircraft Systems (sUAS) - Federal Aviation Administration (FAA).

Timeline

Drone Pilot

Perspective Photography
11.2022 - Current

General Manager

Culligan Water Conditioning Service
01.2020 - Current

Owner/Operator

Adam's Handyman
02.2012 - Current

FAA 107 - UAS

Pilot Institute
Adam Ward