Adam Ward
Mountain Home,AR
Summary
Dynamic Drone Pilot and seasoned General Manager with a proven track record at Perspective Photography, adept in aerial photography and enhancing customer satisfaction. Skilled in drone maintenance and excelling in team leadership, I significantly increased client contentment and streamlined operations, showcasing exceptional problem-solving and technical capabilities.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Drone Pilot
Perspective Photography
11.2022 - Current
- Maneuvered drone around obstacles and obstructions.
- Provided real-time monitoring of remote locations through live video feeds from drones, enhancing situational awareness for decisionmakers.
- Increased client satisfaction with high-quality aerial photography and video footage captured during drone flights.
- Collaborated with cross-functional teams to develop effective strategies for incorporating drone technology into various projects.
- Reduced project costs by optimizing flight paths and minimizing downtime through regular maintenance of drone equipment.
- Completed careful pre-flight checks and post-flight briefings to maintain safety standards.
- Enhanced safety measures by conducting thorough risk assessments and implementing appropriate mitigation strategies for drone flights.
- Filed instrument flight plans with air traffic control, enabling proper flight coordination.
General Manager
Culligan Water Conditioning Service
01.2020 - Current
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Owner/Operator
Adam's Handyman
02.2012 - Current
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Interacted well with customers to build connections and nurture relationships.
- Operated with safety and skill to avoid accidents and delays.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Education
FAA 107 - UAS
Pilot Institute
Online11-2022
Skills
- Flight planning
- Drone maintenance
- Traffic monitoring
- Aerial photography
- Battery management
- Video editing
- Sports filming
- Event coverage
- Surveying techniques
Certification
- Remote Pilot Certification – Small Unmanned Aircraft Systems (sUAS) - Federal Aviation Administration (FAA).
Timeline
Drone Pilot
Perspective Photography
11.2022 - Current
General Manager
Culligan Water Conditioning Service
01.2020 - Current
Owner/Operator
Adam's Handyman
02.2012 - Current
FAA 107 - UAS
Pilot Institute