Compassionate worker with just under 10 years of direct services in the human services field who is kind, empathetic, and enjoys helping the vulnerable population to ensure their safety, standard of living and quality of life are high
Overview
10
10
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Independent Support Services
Hauppauge, New York
01.2022 - 12.2025
Supported individuals with daily living activities and personal care needs.
Facilitated communication between clients and their families or caregivers.
Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
Bathing,clothed and shower the person supported
Keep the residence and the supported person(s) room clean
Cooking and feeding, ensuring the safety of the individual supported
Maintain contact with the parent of the individual supported regarding any updates on staffing and implemented safety measures
Program Coordinator
East End Disability Associates
Riverhead , NY
04.2016 - 07.2025
Coordinated program schedules and logistics for client services and activities, optimizing resource allocation and service delivery.
Managed the day-to-day operations of the program, ensuring compliance with applicable policies and regulations.
Implemented feedback mechanisms to improve program quality and client satisfaction.
Enhanced communication between clients, families, and service providers to ensure alignment and understanding of services.
Collaborated with multidisciplinary teams to enhance service delivery effectiveness.
Strengthened relationships with families of adults attending the program, fostering a supportive community and improving client engagement.
Maintained up-to-date records related to program activities.
Assisted in developing training materials and providing instruction on how to use them effectively.
Education
High School Diploma -
Hunter Tannersville Central High School
Tannersville, NY
06-2005
Some College (No Degree) - Healthcare Services
Suffolk County Community College
Riverhead, NY
Skills
Personal care
Daily living support
Behavior observation
Care plan assessment
Support planning
Care coordination
Client record management
Program implementation
Service optimization
Community engagement
Training design
Safety compliance
Time management
Team collaboration
Verbal and written communication
Conflict resolution
Communication support
Safety monitoring
Certification
NYDSP Front Line Supervisor Certification
First Aid
AMAP (Medication Dispensing)
Stress and Time Management Skills (Stony Brook University)
Finance and Budgeting (Stony Brook University)
Diversity, Equity, Inclusion: Creating a Culture of Dignity in the Workplace (Stony Brook University)
Workplace Literacy and Business Essentials (Stony Brook University)
Certificate of Recognition Honorable Mention (ANCOR 2019 Direct Support Award Program)