Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Adam Whitney

Worcester,MA

Summary

Accomplished Technician with extensive hands-on repair experience at Herb Chambers Jeep, proficient in advanced diagnostic tools and troubleshooting techniques. Recognized for enhancing customer satisfaction through effective communication and attention to detail. Adaptable and team-oriented, consistently delivering high-quality service while ensuring safety compliance and vehicle reliability.

Overview

26
26
years of professional experience

Work History

Technician

Herb Chambers Jeep
Millbury, MA
10.2023 - 02.2025
  • Diagnosed and repaired mechanical issues on a wide range of Jeep vehicles.
  • Performed scheduled maintenance services, ensuring vehicles met manufacturer specifications.
  • Utilized advanced diagnostic tools and software to troubleshoot mechanical and electrical problems.
  • Worked closely with service advisors to communicate repair needs and costs to customers.
  • Ensured compliance with safety protocols and dealership standards.
  • Collaborated with a team of technicians to improve efficiency and customer satisfaction ratings.

Technician

Convenient Auto
Rochdale, MA
09.2011 - 08.2023
  • Diagnosed and repaired mechanical issues on a variety of vehicles, ensuring the safety and reliability of customer cars.
  • Conducted routine maintenance such as oil changes, brake repairs, and tire replacements.
  • Used diagnostic tools and equipment to identify system malfunctions and recommend necessary repairs.
  • Maintained detailed records of work performed and communicated clearly with customers.
  • Managed parts inventory and ensured the workshop was organized and compliant with safety regulations.
  • Provided mentorship to junior technicians, helping them improve their skills and knowledge.

Technician

Steve's Automotive & Collision
Worcester, MA
03.2010 - 08.2011
  • Tested and calibrated instruments to ensure accuracy and reliability of data.
  • Replaced defective components or parts as needed.
  • Conducted preventive maintenance procedures according to established schedules.
  • Managed quality control and maintained high level of customer satisfaction.
  • Estimated cost of labor and materials for projects and communicated value to clients.
  • Ran tests on newly repaired machinery and equipment to confirm proper functionality.

Technician

Harr Ford
Worcester, MA
03.2004 - 07.2008
  • Tested and calibrated instruments to ensure accuracy and reliability of data.
  • Replaced defective components or parts as needed.
  • Conducted preventive maintenance procedures according to established schedules.
  • Operated specialized diagnostic tools used to identify system faults.
  • Managed quality control and maintained high level of customer satisfaction.
  • Estimated cost of labor and materials for projects and communicated value to clients.

Technician

Sunnyside Quick Lane
Holden, MA
12.2001 - 03.2004
  • Tested and calibrated instruments to ensure accuracy and reliability of data.
  • Replaced defective components or parts as needed.
  • Conducted preventive maintenance procedures according to established schedules.
  • Diagnosed problems using test equipment such as multimeters, oscilloscopes, signal generators, power supplies.
  • Operated specialized diagnostic tools used to identify system faults.
  • Utilized a variety of hand tools including soldering irons, screwdrivers, pliers, cutters, wire strippers and crimpers.
  • Managed quality control and maintained high level of customer satisfaction.
  • Followed safety practices to safeguard against injury and damage to property.
  • Completed scheduled appointments on time to drive quality service.

Technician

Chandler Value Gas Station
Worcester, MA
03.1999 - 11.2001
  • Adhered to company procedures for handling hazardous materials such as gasoline or motor oil.
  • Checked tires for pressure, tread depth and wear patterns during tire rotations or other services requested by customers.
  • Maintained cleanliness of the store, including floors, shelves, counters and windows.
  • Assisted customers in locating items throughout the store.
  • Completed regular maintenance tasks such as changing air filters and oil changes on vehicles.
  • Restocked supplies such as paper towels, napkins, cups when necessary.
  • Greeted customers, answered questions, and provided assistance with purchases.
  • Ensured compliance with health and safety regulations.
  • Trained new employees on company policies and procedures.
  • Operated cash register to process customer transactions accurately and efficiently.

Education

Automotive Certificate -

Penn Foster
01.2006

GED -

Quinsigamond Community College
01.2002

Skills

  • Strong mechanical aptitude
  • Hands-on repair experience
  • Proficient in diagnostic tools
  • Troubleshooting techniques
  • Ability to read and interpret technical manuals
  • Ability to read and interpret schematics
  • Excellent problem-solving
  • Attention to detail
  • Strong communication skills
  • Customer service skills
  • Team-oriented
  • Adaptable to new challenges
  • Vehicle inspection
  • Safety compliance
  • Advanced diagnostic tools
  • Technical training
  • Verbal and written communication
  • Safety Equipment
  • Multitasking
  • Diagnostic testing
  • Preventative maintenance

References

References available upon request.

Timeline

Technician

Herb Chambers Jeep
10.2023 - 02.2025

Technician

Convenient Auto
09.2011 - 08.2023

Technician

Steve's Automotive & Collision
03.2010 - 08.2011

Technician

Harr Ford
03.2004 - 07.2008

Technician

Sunnyside Quick Lane
12.2001 - 03.2004

Technician

Chandler Value Gas Station
03.1999 - 11.2001

Automotive Certificate -

Penn Foster

GED -

Quinsigamond Community College

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