Adam Whittaker
Product Support Territory Manager
Pompano Beach,FL
Summary
Results-driven Product Support Manager offering 30-year background executing product support sales. Polished in preparing go-to-market strategies and analyzing customer experience to improve retention. Adaptable and diligent professional.
Overview
30
30
years of professional experience
Work History
Product Support Manager
Ring Power Corp.
01.2011 - 03.2024
- Implemented strategies to increase revenue from existing and new accounts meeting or exceeding annual sales budgets.
- Championed best practices in customer service across the organization, leading by example during client interactions.
- Developed and maintained strong working relationships with customers and cliental within assigned territory and throughout the industry.
Product Manager
P&H Mining Equipment
05.2008 - 07.2010
- Managed the partnership of a nation wide dealer network
- Implemented Agile methodologies for more efficient project management.
- Managed full product lifecycle, from ideation through post-launch support, ensuring consistent quality control measures were in place.
Parts Manager
Manitowoc
07.1994 - 06.2008
- Assisted customers with locating specific parts or guiding them through the ordering process.
- Ordered parts for customers, repair shops, and service departments for use in construction equipment.
Education
Bachelor of Science - Business
Florida State University
Tallahassee, FL 05.2001 -
Timeline
Product Support Manager
Ring Power Corp.
01.2011 - 03.2024
Product Manager
P&H Mining Equipment
05.2008 - 07.2010
Bachelor of Science - Business
Florida State University
05.2001 -
Parts Manager
Manitowoc
07.1994 - 06.2008