Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
8
8
years of professional experience
Work History
SERVER/BARTENDER
RIVERSIDE SMOKEHOUSE
01.2019 - 10.2023
Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Bussed and reset tables to keep dining room and work areas clean.
Handled cash transactions accurately, contributing to balanced daily financial reports.
Assisted in training new hires, providing guidance on restaurant standards and best practices.
VET ASSISTANT
WESTERN ILLINOIS VETERINARY CLINIC
01.2021 - 02.2022
Improved patient care by assisting veterinarians with examinations and treatments.
Enhanced clinic efficiency by maintaining clean and organized treatment areas, surgical suites, and kennels.
Streamlined appointment scheduling to maximize daily client visits and maintain a smooth workflow for the veterinary team.
Contributed to client satisfaction through compassionate communication regarding pet health concerns and updates on treatment progress.
Assisted in diagnostic procedures such as radiographs, bloodwork analysis, and urine testing for comprehensive patient evaluations.
REBUILD TECH
INTERSTATE BATTARY
01.2019 - 01.2020
Provided excellent service to our customer
Enhanced equipment performance by conducting regular maintenance and troubleshooting tasks.
Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
Managed inventory levels of spare parts efficiently, reducing delays due to lack of resources during repair jobs.
MERCHANDISER
REFRESHMENT SERVICES PEPSI
01.2016 - 01.2019
Boosted sales by implementing effective merchandising strategies and visually appealing displays.
Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
Increased brand visibility by designing eye-catching window displays that highlighted new products and seasonal trends.
Streamlined merchandise presentation through consistent application of planograms and adherence to company guidelines.
Reduced out-of-stock instances by conducting regular audits, adjusting inventory counts, and communicating discrepancies to management.
Maximized floor space utilization by rearranging fixtures according to changing business needs and customer traffic patterns.