Adam Williams
Louisville,KY
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
17
17
years of professional experience
Work History
Sales Manager
Amerisave Mortgage
08.2015 - Current
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
Sales Team Leader
Discover Financial
01.2010 - 07.2015
- Boosted sales performance by implementing effective team training and coaching strategies.
- Developed strong relationships with key clients, resulting in increased customer satisfaction and retention.
- Managed a high-performing sales team, consistently achieving and surpassing set targets.
- Led weekly sales meetings to review performance metrics and develop action plans for continuous improvement.
- Established a culture of accountability within the team by setting clear expectations and monitoring individual performance closely.
- Fostered an environment of collaboration within the sales team which encouraged knowledge sharing and group problemsolving.
Senior Loan Officer
LendingTree
03.2007 - 01.2010
- Enhanced loan application process by streamlining documentation and improving communication channels with clients.
- Maximized approval rates for qualified applicants through diligent review of financial information and thorough assessment of risks.
- Developed strong relationships with borrowers, resulting in high levels of customer satisfaction and repeat business.
- Mentored junior loan officers, sharing expertise and knowledge to improve overall team performance.
- Collaborated with underwriting team to expedite loan processing times and ensure timely closings for clients.
- Implemented new lending software to increase efficiency, reduce errors, and provide a seamless experience for customers.
- Cultivated referral network with real estate agents, builders, and other professionals to generate new business leads.
Education
No Degree - Finance
Indiana University Bloomington
Bloomington, IN05.2004
Skills
- Territory Sales Management
- Order Management
- Strategic Account Development
- Sales Planning
- Sales Reporting
- Sales Operation
- Strategic Planning
- Performance Management
- Sales Team Training
- Solution Selling
- New Business Development
- Profitability Optimization
- Sales Tracking
- Staff Management
- Pipeline Management
- Business Planning
Timeline
Sales Manager
Amerisave Mortgage
08.2015 - Current
Sales Team Leader
Discover Financial
01.2010 - 07.2015
Senior Loan Officer
LendingTree
03.2007 - 01.2010
No Degree - Finance
Indiana University Bloomington
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