Adam Wolfe
Port Orange,FL
Summary
Driven Retail Manager with more than 9 years of experience overseeing talented teams while guiding staff for superior customer interactions. Talented at leading daily activities and enhancing store atmospheres. Successful background resolving routine and unique issues to drive continued revenue growth and increase customer loyalty.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills.
Proficient in using independent decision-making skills and sound judgment to positively impact company success.
Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills.
Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Commercial Sales Specialist
Lowe's
12.2020 - Current
- Organized regular client meetings for discussing progress updates, identifying areas of improvement or growth opportunities within their businesses.
- Successfully created a business sales relationship with local contractor by arranging a purchasing agreement of over 6 pallets of salt every week.
- Delivered comprehensive product presentations, demonstrating in-depth knowledge of features and benefits tailored to clients'' needs.
- Prepared bids based on market research and sales projections.
- Collaborated with internal teams to ensure efficient delivery of products and services to commercial clients.
- Supported management with annual budget and sales predictions to increase ROI.
- Managed a diverse portfolio of clients across multiple industries while maintaining a strong focus on individualized solutions for each business''s unique needs.
- Provided ongoing account management support for commercial clients, ensuring high levels of retention and satisfaction.
- Increased client satisfaction by providing exceptional customer service and addressing commercial sales inquiries.
- Implemented new CRM system, improving data management and team collaboration on client accounts.
- Developed long-term relationships with clients, resulting in repeat business and referrals.
- Developed sales tracking methods and managed analytics to determine pricing and profitability strategies.
- Exceeded quarterly sales targets consistently through proactive outreach and strategic planning.
Police Officer
City Of Ormond Beach, FL
05.2019 - 11.2020
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Answered emergency calls for help from citizens and business owners.
- Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
- Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
- Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
- Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
- Conducted thorough investigations for various cases, leading to timely resolutions and justice served.
- Enforced traffic laws diligently, promoting road safety and reducing accident rates.
- Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
- Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid.
- Served as a school resource officer, improving relationships between youth and police through positive interactions and educational programs.
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Reduced criminal activity in assigned areas through proactive policing and community engagement.
- Respectfully resigned from Law Enforcement, still maintain friendship with multiple police officers.
Retail Department Manager
Lowe's
03.2006 - 08.2017
- Maintained a visually appealing department layout that effectively showcased products and enticed customers to make purchases.
- Surpassed annual Department Sales goal in Home Decor by over 25% due to an aggressive sales approach on special order items and installed sales.
- Decreased inventory shrink in the Flooring Department by over 80% in 2014 and 2015
- Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
- Led meetings with store management to discuss goals, challenges faced within the department as well as successful tactics to be implemented across the organization.
- Ensured compliance with company policies, procedures, and safety standards throughout all aspects of department operation.
- Implemented loss prevention measures that significantly reduced instances of theft or damage within the department.
- Maximized profitability by optimizing pricing strategies, promotional activities, and product placements within the department.
- Improved stock management processes by implementing an accurate tracking system that minimized discrepancies between physical inventory counts and recorded data.
- Reduced employee turnover rate through establishing a positive work environment and fostering strong team dynamics.
- Established an effective communication channel within the team which led to smoother coordination and task delegation.
- Enhanced sales performance with effective staff training and development programs, focusing on product knowledge and upselling techniques.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Collaborated with other department managers to develop cross-functional promotions that drove store-wide sales growth.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Education
Associate of Arts - General Studies
Daytona State College
Daytona Beach, FL2025
Certificate of Completion - Basic Law Enforcement
Daytona State College
Daytona Beach, FL08.2018
High School Diploma -
Spruce Creek High School
Port Orange, FL06.2005
Skills
- Goal-Oriented
- Staff Training & Development
- Customer Relationship Building
- Delegation and Supervision
- Problem Resolution
- Computer Skills
- Budgeting and financial planning
- Managing Operations and Efficiency
- Teamwork and Collaboration
- Time Management
- Inventory Control
- Leadership Development
- Loss Prevention
- Merchandise planning
Certification
- CFR - Certified First Responder
- CPR Certified
Hobbies
Successfully completed two house remodels with my finance, complete renovation inside and out. It was a fun, learning and character building experience.
Recently traveled to Chattanooga Tennessee where I proposed to my finance.
I enjoy traveling, never afraid to try or learn something new, working on my home, golfing, going to the beach and the great outdoors.
References
Personal Friend for over 20 years
Daniel Skinner
386-847-9160
Danskinner41@icloud.com
Employed with the United States Bureau of Reclamation
Power Systems Control Craftsman
Personal Friend for over 20 years
Mike Nangle
407-748-8010
Employed with Workplace Inc.
Professional Reference and Friend
Andy Rossi
954-347-5204
Andy.Rossi@ormondbeach.org
Employed with the City of Ormond Beach
Certified Community Outreach Police Officer
Professional Reference
Dameon McRunnels
386-216-8142
Employed with Lowe's of Deland, FL
Assistant Store Manager
Timeline
Commercial Sales Specialist
Lowe's
12.2020 - Current
Police Officer
City Of Ormond Beach, FL
05.2019 - 11.2020
Retail Department Manager
Lowe's
03.2006 - 08.2017
Associate of Arts - General Studies
Daytona State College
Certificate of Completion - Basic Law Enforcement
Daytona State College
High School Diploma -
Spruce Creek High School