Adam Wolstenholme
Orlando,FL
Summary
Dynamic and proactive Lead Accounts Receivable Specialist at Complete Care Centers, skilled in aging reports analysis and departmental collaboration. Successfully reduced outstanding balances through diligent follow-ups and training new team members, fostering a positive work environment while ensuring compliance with payment terms. Strong focus on team collaboration and achieving financial goals. Reliable and adaptable to changing business needs. Skilled in using EMR software and maintaining effective communication.
Overview
24
24
years of professional experience
Work History
Lead Accounts Receivable Specialist: Insurance
Complete Care Centers
01.2023 - Current
- Reduced outstanding accounts receivable balances by diligently following up on overdue payments.
- Monitored accounts to verify compliance with payment terms and schedules.
- Contributed to a positive work environment by working closely with colleagues across departments to ensure efficient information exchange and collaboration on financial matters.
- Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
- Trained new team members on company policies, software systems, and effective accounts receivable practices for seamless integration into the role.
Poster and Accounts Receivable: Insurance
Complete Care Centers
05.2019 - 01.2023
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Organized and detail-oriented with a strong work ethic.
Personal Shopper
Walmart
10.2018 - 05.2019
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Cash Office Associate
Walmart
01.2008 - 10.2018
- Balanced safe, prepared tills, and prepared register bags for next sales date.
- Prepared bank deposits, ensuring proper accounting practices were followed for secure fund transfers.
- Investigated discrepancies of cash register and POS System totals to resolve errors.
- Enhanced cash handling accuracy by conducting daily cash office audits and reconciliations.
- Followed company policies, procedures, and practices for accurate recordkeeping and loss prevention.
Claims Associate
Walmart
02.2005 - 01.2008
- Worked productively in fast-moving work environment to process large volumes of claims.
- Maintained up-to-date knowledge of industry regulations, ensuring compliance in all aspects of claims handling.
- Improved team performance by providing ongoing training and support for Claims Associates on best practices and procedures.
Department Manager - Automotive Department
Walmart
03.2003 - 02.2005
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
Support Manager
Walmart
01.2001 - 03.2003
- Monitored employee and customer interactions to assess quality of service.
- Promoted a culture of continuous learning within the team by organizing workshops and sharing relevant resources regularly.
- Collaborated with other teams to identify and resolve customer issues quickly and professionally.
Education
No Degree - Business Administration And Management
University of Central Florida
Orlando, FLHigh School Diploma -
Vero Beach High School
Vero Beach05-1994
Skills
- Microsoft Excel
- Accounts receivable
- Aging reports analysis
- Accurate payment posting
- Research and due diligence
- Proactive and Self-motivated
- Departmental collaboration
- Account reconciliation
Timeline
Lead Accounts Receivable Specialist: Insurance
Complete Care Centers
01.2023 - Current
Poster and Accounts Receivable: Insurance
Complete Care Centers
05.2019 - 01.2023
Personal Shopper
Walmart
10.2018 - 05.2019
Cash Office Associate
Walmart
01.2008 - 10.2018
Claims Associate
Walmart
02.2005 - 01.2008
Department Manager - Automotive Department
Walmart
03.2003 - 02.2005
Support Manager
Walmart
01.2001 - 03.2003
No Degree - Business Administration And Management
University of Central Florida
High School Diploma -
Vero Beach High School
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