Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
Generic

Adam Yi

Beaverton,OR

Summary

Looking into Motivated sales professional offering progressive sales and marketing experience. Highly results-oriented and energetic with unsurpassed interpersonal and communication strengths. Productive, hardworking and known for consistent stellar performance against target sales goals and customer service expectations.

Talented Associate skilled at mentoring and leading new team members on company procedures. Enables clients to receive optimal level of care while promoting available products and services. Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care. Diligent problem-solver with resourceful approach to challenges and organized style. Leverages expertise to manage job functions. Excellent communicator with focus on results. Diligent Technician skillful in improving design processes while increasing team efficiency and boosting work quality through analytical approaches. Strong attention to detail combined with methodical and conscientious nature. Successfully manages all facets of design and production to produce durable, high-quality products.

Overview

18
18
years of professional experience

Work History

City Letter Carrier

United States Postal Service, USPS
05.2023 - Current
  • Displayed a strong work ethic and punctuality, consistently arriving on time for scheduled shifts and completing deliveries in an efficient manner.
  • Provided exceptional customer service, addressing inquiries regarding mail and package deliveries.
  • Picked up outgoing mail from letter boxes and in person from customers.
  • Improved customer satisfaction by delivering mail accurately and efficiently to city residents.
  • Navigated through various weather conditions safely while ensuring the prompt delivery of mail items.
  • Enhanced the public''s trust in the postal service by conducting all assigned tasks with professionalism and integrity while representing the organization.
  • Adhered to all postal regulations and guidelines when handling sensitive materials such as restricted mail items or hazardous substances.
  • Delivered packages and mail to business and people in local area.
  • Streamlined daily operations by utilizing technology for route planning and tracking deliveries.
  • Monitored weather conditions regularly to adjust delivery routes accordingly.
  • Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.

Amazon Associate

Amazon.Inc
05.2021 - 02.2023
  • Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
  • Educated new hires on company policies and procedures by designing and developing training program.
  • Worked varied hours, days, nights and weekends as business needs dictate.
  • Increased customer satisfaction significantly within department.
  • Provided quotes to customers for purchase of products.
  • Managed customer relations and customer service through daily communication and interaction.
  • Mentored and coached other team members to meet daily sales goals.
  • Managed to Scan Over 2k Packages a Day to keep up customer Satisfactory
  • Observed packing operations to verify conformance to specifications.
  • Boosted customer experiences by delivering superior customer service, issue resolution and merchandising.
  • Educated staff on organizational mission and goals to help employees achieve success.

Technician

Applied Materials
01.2022 - 09.2022
  • Maintained quality assurance and customer satisfaction objectives.
  • Executed diagnostics, troubleshooting and evaluations on [Equipment].
  • Organized work to meet demanding production goals.
  • Completed job reports and logs immediately following service calls.
  • Implemented, configured and optimized safety standards.
  • Determined maintenance requirements and assigned repairs to qualified employees.
  • Planned, scheduled and delegated daily work to team of employees.
  • Assisted in developing specialized fixtures, test equipment and procedures for failure analysis.
  • Developed corrective action plans and prevention strategies to improve product reliability.
  • Leveraged knowledge of raw materials, production processes, quality control, costs and other techniques to maximize effective manufacture and distribution of goods.
  • Applied strong mathematical knowledge and used various math applications.
  • Read manuals and manufacturer instructions to install and troubleshoot devices.
  • Performed complex mechanical alignments and calibration of equipment to quality standards.
  • Utilized control mechanisms and hands-on procedures to operate machines.

Line Cook

Red Robin Gourmet Burgers
08.2019 - 11.2020
  • Created identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
  • Collaborated with servers to collect information about specific customer desires and dietary needs.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Unloaded food supplies from distributor trucks to efficiently organize inventory.
  • Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
  • Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
  • Handled portion control activities according to specified instructions provided by chef.
  • Grilled meats and seafood to customer specifications.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Prepared food items such as meats, poultry and fish for frying purposes.

Material Handler

E.S.S. Elite Surveillance Systems
03.2012 - 01.2018
  • This is a Family Business Ran Through my Uncle Phillip Rhee
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Informed purchasing team of missing or damaged items immediately when unloading and receiving.
  • Transported inventory items to appropriate locations.
  • Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
  • Monitored production schedule to keep proper amount of inventory on hand.
  • Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered or distributed.
  • Terminated and installed end devices such as card readers, motion detectors and cameras.
  • Read and understood design and construction documents.
  • Programmed security, access control and CCTV systems.
  • Demonstrated features and functionality of alarm systems to customers.
  • Assisted with electrical installations of lighting and smoke detectors.

Sales Associate

Cheveron Gas Station
08.2014 - 08.2016
  • Scheduled and monitored regular vendor deliveries for fuel and store inventory.
  • Reported shoplifting, theft and drive-offs to law enforcement.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Confirmed stock levels and expiration dates of merchandise.
  • Carefully examined identification cards to sell alcohol and tobacco products to patrons of legal age.
  • Maintained regular communication with other gas stations and mini-marts under company ownership.
  • Accurately completed charge logs and batched credit card reports at day end.
  • Completed accurate cash-in and cash-out procedures of computerized cash register.
  • Answered phone calls and returned voicemails.

Sales Associate

Frugos Yogurt
03.2007 - 08.2014
  • This is Family Business Ran through Lily Yi
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
  • Prepared recipe ingredients by washing, peeling, cutting and measuring.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Reconciled receipt totals, cash and credit payments to address shortages.
  • Observed customer purchases in line and differentiated between standard portions.
  • Manage to keep sales steady during hard Seasons

Cook's Assistant

Niko Niko Sushi Restaurant
04.2013 - 02.2014
  • Enhanced customer satisfaction by ensuring timely delivery of orders through effective communication with the cook and servers.
  • Maintained high levels of hygiene and food safety by regularly cleaning equipment, utensils, and kitchen workspaces.
  • Improved kitchen efficiency by assisting in food preparation and maintaining a clean work environment.
  • Supported cost-saving initiatives within the kitchen by monitoring ingredient usage and suggesting alternative options when necessary.

Education

Associates Degree - General Education

Crafton Hills College
Yucaipa, CA
08.2015

High School Diploma -

Beaumont Senior High School
Beaumont, CA
06.2011

Skills

  • Supervision
  • Responsible
  • Data management
  • Good listening skills
  • Compassion
  • Maintenance & Repair
  • Reading comprehension
  • Multitasking abilities
  • Written Communication
  • Team Building
  • Conflict Resolution
  • Product and Service Sales
  • Customer Interaction
  • Sales
  • Food Preparation
  • EMR Charting
  • Verbal and Written Communication
  • Client Engagement
  • Customer Service
  • Attention to Detail
  • Jam Clearing
  • File and Records Management

Accomplishments

- Graduated With a 3.0 GPA

- Received my High school Diploma in 2011

- Obtained my Associates Degree

- Highest Honor in Science Class in 2010

- Won City Championship of Junior Division Soccer back in 2005


Additional Information

References :

Rena Nice : (971)-330-2343

Micheal Falcon : (951) 265-9038

Yousif Soliman : (951) 260-9954

Austin Ferguson : (503) 839-9690

Jeffery Lind (AMAT Manager): JEFFERY_LIND@AMAT.com

Timeline

City Letter Carrier

United States Postal Service, USPS
05.2023 - Current

Technician

Applied Materials
01.2022 - 09.2022

Amazon Associate

Amazon.Inc
05.2021 - 02.2023

Line Cook

Red Robin Gourmet Burgers
08.2019 - 11.2020

Sales Associate

Cheveron Gas Station
08.2014 - 08.2016

Cook's Assistant

Niko Niko Sushi Restaurant
04.2013 - 02.2014

Material Handler

E.S.S. Elite Surveillance Systems
03.2012 - 01.2018

Sales Associate

Frugos Yogurt
03.2007 - 08.2014

Associates Degree - General Education

Crafton Hills College

High School Diploma -

Beaumont Senior High School

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